[Resolved] HDFC Bank Bank / HDFC Bank Credit Card — Broekn Product Delivered | |
HDFC Bank Credit Card has a tie up with AVA Merchandising, Delhi, I purchased a Jewellry Set approx 1450/- in Easy EMI option from them ON 5 Apr 2008, I received the same in broken condition on 22 Apr 2008, I reported this to HDFC & to AVA also and 1] AVA Responded & promised to pick up & deliver the new in 10 Days. 2] HDFC never responded. On 5 May 2008, AVA Courier Person picked up the same from me, I havent received it on till 15 May 2008, In my Monthly Credit Card Statement HDFC charged me for the same, I called Customer Care, & Emailed on Customer Care & CC to AVA that I haven't received the replacement product till date so Cancel My Order & attached ARAMEX Shipment Slip [AVA Courier through which the faulty product send back to AVA] But now HDFC & AVA both not responding, I am paying for the whole charges for the month & requested them to credit back the same to me.But still no resopnse. Shockingly I work with one of the HDFC Group Company. Jago Grahak Jago Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I am using HDFC GOLD CARD (Credit) from March, 2007 and I paid all my dues sincerely on time. I got the statement on 19/01/2008 and the Payment Due Date was 08/02/2008 and the Opening Balance showing in my statement was Rs. 7, 896.31/- and on 20/01/2008 I hve paid all my dues i.e. Rs. 7, 896.31/- allthough i got a another statement and they have charged me Rs. 338.61 as Purchase/Debit. Then I stoped the payment after that i got some threatening calls and in the next month i got a another statement on 19/05/2008 showing Opening Balance Rs. 8, 641.33/- after asking them they have told me that I have some Pre closure Loan even though i have not received any cheque/DD nothing and even i have not applied for any loan I told them to give me any reference number that stating i have received the amount but they have not shown me the clear picture. After that on 28.05.2008 I got a notice saying that Rs. 9, 319.23/- is being HOLD from my Salary A/c of HDFC bank and same shall be (12/06/2008) debited to my HDFC bank Acount.
Please Suggest.
Thank You,
Harish Keni