[Resolved]  HDFC Bank Bank Telecaller — Getting many calls daily on my cellphone for HDFC complementary credit cards, home loans, car loans etc.

Address:

Bangalore, Karnataka

To,
The Central Public Information Officer,
Telecom Regulatory Authority of India,
New Delhi-110002.

SUB: Getting many calls daily on my cellphone for HDFC complementary credit cards, home loans, car loans etc.

Dear Sir,

My name is Ashish Mishra. I am from Bangalore. I want to report a complaint for Bank telecalling service. We used to get calls from Banks for complementary credit card (they mention as free), home loans, car loans & about variety of loans, and other kind of investment plans. But From last 2 months, i am getting these calls very frequently on my mobile number "[protected]". I am getting these calls thrice or more then that in a day. Most of the time, i am receiving calls from HDFC bank for all kind of credit cards, investment plans and every kind of loans. I remember about one call, when i said no to the telecaller girl, she said "Sir, please listen our investment plan and give reference to others". After the same call, within 2 minutes, i have received another call for credit card. and in the next minute i got a call for asking home loans. All there calls were back to back within 5 minutes. Several times i asked customer care of HDFC bank and telecallers to remove my cellphone number from their database and they says yes on that but after that calls traffic on my cell always increase. Another info i want tell you that, i don't have any kind of account in HDFC Bank and also i didn't applied for any kind of service from (i.e. credit cards, any loans etc.). Even, i never gave my cellphone number to them in any from (like any kind of application form or on website). Yesterday, i got a call for credit card from HDFC. As always, i said no. Today again i have received a call from HDFC (from ph number[protected]. Today, when i said no then the girl asked me to confirm my date of birth. She told me my DOB and asked me to confirm to update their database. Again i said that i don't want any credit card and i don't have any relation with HDFC (in terms of services) but why HDFC wants my DOB to update their database.

This is so pathetic. Also, i am getting automatic computerized calls after 8 pm in night. As per TRAI rule, they cannot make calls to the users. WHY they not following the rules.

After all this, i would not like to go in HDFC bank even if i want to open a new account. i will prefer others. I already registered my cell phone number in Do Not Disturb list thru my mobile operator service but still i am getting these calls. I guess, they get our mobile numbers from operators directory.

Now i want to log this complaint for HDFC (it is applicable to other companies also who are following HDFC's foot step).

Now, i can't handle this problem anymore.

Please do the needful.

Regards,
Ashish Mishra
My mobile number (on which i am getting these freaking calls) --> [protected]