[Resolved]  HDFC Bank — Complaint over 15 days

Your Call center Number 079 – 66004332 Your offier Miss Sima Who is reply me she call back with in 48 Hors on 12 Dec 2008 and also inform kindly send one letter with your statement zerox copy in our nearest Drop Box, I have writer the complain letter with statement and this letter I have drop in Your MANINAGAR HDFC BANK Credit Card Drop Box on the same day. but she not call back on 19 Dec 2008 and I call back again. She reply it’s technical Problem but Technical Team not provided reply so she not call back me, this time I also inform about my Compliance Letter she ask me this letter they have not received. I am surprise after one week HDFC Credit Card Department Not received Compliance Letter. MAY BE IT’S COMPLAINT LETTER SO THEY HAVE NOT RECEIVED If customer conform this letter he drop in you Drop box so what is your Drop Box System ? every time customer is suffer. Today I call back again and talk with Sima she reply still technical team not reply so she not call back to me and also not received my COMPLAINT letter also. I also inform check Maninagar HDFC BANK Drop Box Register ( Check and COMPLAINT both ) she reply you fax this letter but why I have paid the Fax Charges. I have already Complain on 12 Dec 2008 and today 26 Dec 2008 it’s around 15 Days but my problem still pending.