[Resolved]  HDFC Bank — Third Party Cash Deposit

Hi Folks,
Cash was cash deposited to my minimum 5K balance Savings HDFC Account of Airport Road Branch Bengaluru from other branch which is Hissar in Haryana. A total around Rs. 110 was later deducted from my account. When I enquired the Customer Representative. He told that any Third Party Cash Deposit from different branch a charge of Rs. 110/- and service tax is applicable. I asked if this is same for Aalary account, he responded saying Yes.

Question is why was this not intimated during the account creation.

This is clear cut cheating.

We Indians need to be against such cheating. So I put this up here. I will see what can be done...
Was this information helpful?
No (1)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
31 Comments

Comments

Same it happen with me HDFC charge 114.60/- Rs on a cash deposited amount Rs 738/- only by a third party in my salary account. Its a big cheat with customer...

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit
14 Dec 2015 3RD PARTY CASH TXN INC ST & EC 051215 14 Dec 2015 114.50
05 Dec 2015 CASH DEP KAPASHERA 05 Dec 2015 738.00
Same it happen with me HDFC charge 114.60/- Rs on a cash deposited amount Rs 738/- only by a third party in my salary account. Its a big cheat with customer...

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit
14 Dec 2015 3RD PARTY CASH TXN INC ST & EC 051215 14 Dec 2015 114.50
05 Dec 2015 CASH DEP KAPASHERA 05 Dec 2015 738.00
I myself deposited cash in a hdfc branch, and after some day there is a loss of 114 rupees, i cant understand why, hdfc bank offer banking in any of its branch, but if i myself deposited cash in my account they why such cheating by the bank saying third party cash transaction, i shocked how they came to know i m third party, is there any sceam of putting photo on deposit slip.rediculos
HDFC is a big cheater. They are cheating to their customer. Highly recommend to change your a/c from HDFC to some other bank. They are making customer full.
Even I have raised a complaint, they say it is policy.. but i am not sure what the difference they find...

They said, you didn't deposit, your friend came and deposited so we charge, I do not really know what is the problem in this ? it is worst action...

http://www.business-standard.com/article/finance/now-third-party-cash-deposits-s...


In the above like it is said that RBI do not have this rule, it is internal rule and they charge... from RBI no objection ...

banks will be running behind business man and take money from middle class people ...

Hdfc Bank — bank detail not update and account not activate

I had given request for open the new bank account its almost 2 month but still account is not active customet ID 60227835 please do needfully as soon as posible

Hdfc Bank — not receiving net banking in time

i am not receiving net banking within a second if i book air ticket i am not getting otp in a second

5% charge on cash withdrawal from branch!

Just realised that HDFC bank charges 5% charge on cash withdrawal if you do the transaction from any branch other than your home branch and if the amount is greater than 50000/-
Same thing with me one of mu lic client deposit cash in malegaon in my navi mumbai HDFC account & they have debited some charges to my account for third party cash deposit
Very Bad. HDFC should stop all these Charges. I have closed my wife accounts and my current account also.
Sir,
I do not understand your third party ruling and I personally think that this is not fair for your Bank in future. I deposited some money in to my Daughter SB Account on 17/03/2017 in the same Block A Janak Puri New Delhi because she was in her office . The cashier told me that I am under the third party rule and have pay charges. You just think it is fair I am deposited some money in my daughter account and you treat me as third party and deduct charges .So it is suggested that you change this rule and for first relation it must be free .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32872
    Pending
    0
    Resolved
    18415
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information