HDFC Bank Complaints & Reviews

Good day Sirs,

Please note that the HDFC Standard life sold me this ULIP linked double benefit policy Youngster plus for a premium of RS 500, 000 /year for 20 years. While selling the policy i was told that the HDFC would take care of funds by switching funds when the market was down from equity to other funds, also that from the 2nd year i neednt pay the premium of 500, 000 but anything form 10000 to 500, 000 but my life insurance remaining the same ie 50, 00, 000. They have taken a charge of 30% upfront + other charges for ding nothing but making a poilcy. They did not even bother to check after they sold the policy. I am fully aware that the ULIP linked investments are risky, but product should not be sold on lies & false information. At present i have not revived my policy because i felt cheated. i have made one payment of RS 250, 000 out of which about 175, 000 was actually invested. The idea is to bring to your notice how a common man is cheated. Please do the needful

Dear Sir,
I Mustansir Taher Madarwala have open Saving A/c in HDFC BANK A/C No.[protected] on Oct, 08.
First time when I had gone to bank to verify my proof of address that time I had ask them if there is any charges for phone banking, the bank people said that they too don’t know. Then I had called to phone banking for inquiry whether they charge for phone banking or not. when i called they said there is no such charges, I also Confirmed to Mr. Mahesh who seat on a Help desk in HDFC Bank(Nair Hospital-Mumbai Central).
But When I received the Statement in March I was shocked to see that they had charged me around 500/-and till date they still charging me .I am unable to understand that why I will call there if I can access my net banking account from computers only.
So please help me in this Matter.

Titanium credit card no:- [protected]
IRCTC has returned my money R.S -4000 and was recived by HDFC in JANUARY 2008 . I have communicated on toll free no. [protected] but Ithey tell that they have done ADJUSTMENT OF THE CONCERNED AMOUNT whereas every purchase of mine was paid consecutively and till now i haven't any statement of adjustment.I also emailed HDFC to send the concerned statement to drive out my illusion against their crediblity but have not received any reply.
From: PADMAJA KUMARI
Titanium credit card no:- [protected]

I have an urgent requirement for which I approached HDFC bank Personal Loan having in mind that I have a Salary Account, so it will be easy and fast for me, but I had a worst experience in terms of Customer executives, the way of handling customer etc.
First of all they dont have the knowledge of the product or they dont want to inform the customer about all the things.Only the things you ask they will reply.
Next they wont tell you about all the documents at one go, they will tell it one by one and it will be your fault for the delay in loan.
Again the loan will get approved within 2-3 days but amount won't be credited to you at the time of your need.
Anyways, I don't know whether the bank will be taking any action or not, but at least in future the customers won't suffer if everything will be clear at the first time itself.

I had applied for a home loan to HDFC in the second week of December 2008 and offer given by them on 17th December 2008.Now due to some my personnel reason I have drop my idea to take a Home loan and request given to several times to HDFC for cancellation of home loan offer through E-mail. Please find the date:
1. 26.01.2009 to HDFC Jamnagar Branch representative.
2. 28.01.2009 to Grievance Redressal HDFC.
3. 05.02.2009 to Customer services HDFC.
4. 17.02.2009 to HDFC Jamnagar branch.
5. 19.03.2009 to Customer services HDFC.
6. 25.03.2009 to Grievance Redressal HDFC.
7. 02.04.2009 to Grievance Redressal HDFC.
8. 04.04.2009 to Grievance Redressal HDFC.
9. 10.04.2009 to Grievance Redressal HDFC.
10. 14.04.2009 to Customer services HDFC. & last reminder given today.

Please find copy of the request given to the bank mentioned below.

From:
MR RAVAL PRASHANT HASMUKHRAY,
Block No. 44/B, SECTOR 6,
RELIANCE GREENS,
MOTIKHAVDI,
JAMNAGAR 36140.
Mobile: [protected]
Date: 26th January 2009.

File No:[protected]/AM23 (Offer Date: 17th December 2008)
Service Center: JAMNAGAR
Place of Service: JAMNAGAR

To,
THE MANAGER,
HDFC BANK,
GROUND FLOOR, ALISHAN APPT.,
OPP. DEEP BHAVAN, BEDI BUNDER ROAD,
JAMNAGAR– 361008. TEL: 2664212/13/14
Sub: - Request for Cancellation of HOUSING LOAN offer (Offer date: 17-DEC-2008)
Dear Sir,
I would like to thank HDFC BANK, for their generosity offer of HOUSING LOAN
Dated: 17thDecember 2008.
I have to drop my idea to purchase of House for my personnel reasons, so I wouldn’t be able to
accept your offer of HOUSING LOAN. I would like to request you to return all my
original documents submitted with loan application and also, Loan processing fees
taken in advance.
Please find list of documents.
1. Loan application form (Original).
2. Copy of 3 Monthly salary slips. (Original) (Duly Attested)
3. Copy of latest PF balance Certificate.
4. Copy of latest form No. 16.
5. Copy of latest Tax Return.
6. Bank Statement copy for last six months showing of monthly Salary.
7. Photo I card – PAN card/ Voter – I card / Driving License (Duly Attested)
8. Residence Proof (Duly Attested)
9. Processing fees Cheque (Bank: ICICI Bank, Cheque no. 585853 & dated: 11th December 2008)
taken in advance.

Note : Please refer attached file if this mail is deliver in correct word formate.

Regards,
PRASHANT H RAVAL
Reliance Industries Limited
Jamnagar.
MOBILE: [protected]

Please help me to resolve my long awaited issue. I come to you with lots of hopes.

Dear sir/madam,

I have an HDFC salary savings account with account no [protected] at banjarahills branch. I got funds of Rs.2000 from Thrid party transfer. But the funds kept hold. I contacted my home branch today regarding the holded funds. They told to me that you have to contact credit card team as one of your credit card attached to your savings account. Then I contacted the credit card team regarding this one. They told to me that the funds had been kept hold as I have payment due towards my credit card.

But I had never accepted anywhere for auto payment for my credit card and anything like that one.

So please kindly help me out from this one.

Please find the attachments of net banking screen shots which shows information regarding my account

So please kindly do the needful

HI All,


I am jaswinder singh from Yamuna Nagar (Haryana).My contact Number is [protected]. I was having HDFC bank credit card.which was having limit of RS.15000. I dnt know hw my card is used on some internet sights n payment was paid in US $ . whan i got my account statment i was shocked to see that statment n same time i called to customer care .the customer care executive has blocked my card on same time.than that guy suggest me to write customercare for this n i wrote all the matter in mail from my Mail ID regarding hacking of my credit card .they people given revert me n send customer dispute form and i fill that form n send all the details to customer care.From the same day i am calling to customer care n sending mails also to Bank's customer care. all the things and the name n time is also showing which i have discussed with all customer care executivs.but my issue is still pending .And bank has made 28000 rs amount due to my side.NOw i was having 10000 Rs in my account that has been blocked by bank.Now i have got a latter that talk to Mr rahul in this regard.I am calling MR. rahul From last one week on his mobile number or on land line.But that champ is not picking my phone.If he picks my phn he says that m busy this time call me latter. kindly revert me that what to do.and where m wrong.Dear Bank Managmant kindly do the needfull.i have all mails from the month of november till today.i can show all the details.phn dialed to mr rahul from my bills details.

Warmest
Jaswinder singh
[protected]
[protected]@yahoo.com


see tha all mails sended by me to HDFC BAnk



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Customer ID: 22193341
Account No : [protected]
MY THIS ACCOUNT HAS BEEN BLOCKED COZ OF MY CREDIT CARD ISSUE.FROM THE DAY FRIST M SENDING MAILS TO UR CUSTOMERCARE N TALKING TO CUSTOMER CARE EXECUTIVES.BUT MY ISSUE IS STILL PENDING.AND MY 9500 RS. HAS BEEN BLOCKED.PLZ TELL ME THE CONCERN PERSON.MY CONTACT NUMBER IS [protected], kindly give me the concern persons contact number mail id or name on urgent basis.

JASWINDER SINGH
Branch Manager
Geojit BNP Paribas Financial Services Ltd
Karnal(Haryana) [protected]
Haryana.


--- On Mon, 11/5/09, Jaswinder singh <[protected]@yahoo.com> wrote:


From: Jaswinder singh <[protected]@yahoo.com>
Subject: Fw: RE:'HBL=[protected]' Credit card No -[protected]
To: customerservices.[protected]@hdfcbank.com
Date: Monday, 11 May, 2009, 3:16 PM





JASWINDER SINGH
Branch Manager
Geojit BNP Paribas Financial Services Ltd
Karnal(Haryana) [protected]
Haryana.


--- On Tue, 21/4/09, Jaswinder singh <[protected]@yahoo.com> wrote:


From: Jaswinder singh <[protected]@yahoo.com>
Subject: Fw: RE:'HBL=[protected]' Credit card No -[protected]
To: [protected]@hdfcbank.com
Date: Tuesday, 21 April, 2009, 4:39 PM


Dear sir/mam,

You can see this mail from the day frist...but i havn't got any feedback from your customer care side.many time i have talk to your executives but my issue is still pending and now i have got a latter in which bank have mentioned that they are putting my name in defaulter list...how it is possible.you plz clerify that whare i am wrong. From the day frist when i have got my card is misuseing. I talk to customer care get blcok my card n send a mail to catomercare.. i have sended cardholder dispute form but still my problam is pending...so kindly resolve my problam coz i am not liable to pay this money from the day frist...kindly do the needfull on urgent basis.

warmest


JASWINDER SINGH
Business Development Manager
ANAGRAM CAPITAL LTD.
E-Mail:-Jaswinder.[protected]@anagram.co.in
Panipat (Haryana) [protected]
Haryana


--- On Tue, 17/3/09, Jaswinder singh <[protected]@yahoo.com> wrote:


From: Jaswinder singh <[protected]@yahoo.com>
Subject: Fw: RE:'HBL=[protected]' Credit card No -[protected]
To: customerservices.[protected]@hdfcbank.com
Date: Tuesday, 17 March, 2009, 4:23 PM


Dear Sir /madam


yesterday i have talk to mr. harpreet in custmor care
Chandigarh in evening at near abt 5.30 pm he said that your card is blok this time and hare your detail is not showing i have told about your case to concern department they will contect you soon. But my
dispute is still pending.Kindly do
the needfull on urgent basis.



JASWINDER SINGH
Business Development Manager
ANAGRAM CAPITAL LTD.
E-Mail:-Jaswinder.[protected]@anagram.co.in
Panipat (Haryana) [protected]
Haryana


--- On Fri, 20/2/09, Jaswinder singh <[protected]@yahoo.com> wrote:


From: Jaswinder singh <[protected]@yahoo.com>
Subject: Fw: RE:'HBL=[protected]' Credit card No -[protected]
To: customerservices.[protected]@hdfcbank.com
Date: Friday, 20 February, 2009, 5:57 PM





JASWINDER SINGH
Business Development Manager
ANAGRAM CAPITAL LTD.
E-Mail:-Jaswinder.[protected]@anagram.co.in
Panipat (Haryana) [protected]
Haryana


--- On Fri, 20/2/09, Jaswinder singh <[protected]@yahoo.com> wrote:

From: Jaswinder singh <[protected]@yahoo.com>
Subject: Fw: RE:'HBL=[protected]' Credit card No -[protected]
To: customerservices.[protected]@hdfcbank.com
Date: Friday, 20 February, 2009, 3:20 PM





JASWINDER SINGH
Business Development Manager
ANAGRAM CAPITAL LTD.
E-Mail:-Jaswinder.[protected]@anagram.co.in
Panipat (Haryana) [protected]
Haryana


--- On Wed, 18/2/09, Jaswinder singh <[protected]@yahoo.com> wrote:

From: Jaswinder singh <[protected]@yahoo.com>
Subject: Fw: RE:'HBL=[protected]' Credit card No -[protected]
To: customerservices.[protected]@hdfcbank.com
Date: Wednesday, 18 February, 2009, 7:24 PM


fy 7

JASWINDER SINGH Business Development Manager ANAGRAM CAPITAL LTD.
E-Mail:-Jaswinder.[protected]@anagram.co.in
Panipat (Haryana) [protected]
Haryana


--- On Wed, 11/2/09, Jaswinder singh <[protected]@yahoo.com> wrote:

> From: Jaswinder singh <[protected]@yahoo.com>
> Subject: Fw: RE:'HBL=[protected]' Credit card No -[protected]
> To: customerservices.[protected]@hdfcbank.com
> Date: Wednesday, 11 February, 2009, 6:37 PM
> FY 6
>
> Dear Sir /madam,
>
> Last
> week i have talk to miss sandeep in custmor care in
> Chandigarh she said that now she will take care of my
> dispute but after that my request is still pending.Kindly do
> the needfull on urgent basis.
>
> Thanx & warm regards
>
> JASWINDER SINGH
> Business Development Manager
> ANAGRAM CAPITAL LTD.
> E-Mail:-Jaswinder.[protected]@anagram.co.in
> Panipat (Haryana) [protected]
> Haryana
>
> --- On Tue, 3/2/09, Jaswinder singh
> <[protected]@yahoo.com> wrote:
>
> From: Jaswinder singh <[protected]@yahoo.com>
> Subject: Fw: RE:'HBL=[protected]' Credit card No
> -[protected]
> To: customerservices.[protected]@hdfcbank.com
> Date: Tuesday, 3 February, 2009, 5:49 PM
>
>
>
>
>
>
> FY 5
>
>
> JASWINDER SINGH
> Business Development Manager
> ANAGRAM CAPITAL LTD.
> E-Mail:-Jaswinder.[protected]@anagram.co.in
> Panipat (Haryana) [protected]
> Haryana
>
> --- On Thu, 22/1/09, Jaswinder singh
> <[protected]@yahoo.com> wrote:
>
> From: Jaswinder singh <[protected]@yahoo.com>
> Subject: Fw: RE:'HBL=[protected]' Credit card No
> -[protected]
> To: customerservices.[protected]@hdfcbank.com
> Date: Thursday, 22 January, 2009, 11:29 AM
>
>
>
>
>
>
> FY 4
>
>
> JASWINDER SINGH
> Business Development Manager
> ANAGRAM CAPITAL LTD.
> E-Mail:-Jaswinder.[protected]@anagram.co.in
> Panipat (Haryana) [protected]
> Haryana
>
> --- On Tue, 30/12/08, Jaswinder singh
> <[protected]@yahoo.com> wrote:
>
> From: Jaswinder singh <[protected]@yahoo.com>
> Subject: Fw: RE:'HBL=[protected]' Credit card No
> -[protected]
> To: customerservices.[protected]@hdfcbank.com
> Cc: [protected]@yahoo.com
> Date: Tuesday, 30 December, 2008, 6:13 PM
>
>
>
>
>
>
> FY 3
>
>
> JASWINDER SINGH
> Business Development Manager
> ANAGRAM CAPITAL LTD.
> E-Mail:-Jaswinder.[protected]@anagram.co.in
> Panipat (Haryana) [protected]
> Haryana
>
> --- On Tue, 23/12/08, Jaswinder singh
> <[protected]@yahoo.com> wrote:
>
> From: Jaswinder singh <[protected]@yahoo.com>
> Subject: Fw: RE:'HBL=[protected]' Credit card No
> -[protected]
> To: customerservices.[protected]@hdfcbank.com
> Cc: jaswinder.[protected]@gmail.com
> Date: Tuesday, 23 December, 2008, 9:46 AM
>
>
>
>
>
>
> FY 2
>
>
> JASWINDER SINGH
> Business Development Manager
> ANAGRAM CAPITAL LTD.
> E-Mail:-Jaswinder.[protected]@anagram.co.in
> Panipat (Haryana) [protected]
> Haryana
>
> --- On Mon, 8/12/08, Jaswinder singh
> <[protected]@yahoo.com> wrote:
>
> From: Jaswinder singh <[protected]@yahoo.com>
> Subject: Fw: RE:'HBL=[protected]' Credit card No
> -[protected]
> To: customerservices.[protected]@hdfcbank.com
> Cc: jaswinder.[protected]@gmail.com
> Date: Monday, 8 December, 2008, 6:16 PM
>
>
>
>
>
>
> FY 1
>
>
> JASWINDER SINGH
> Business Development Manager
> ANAGRAM CAPITAL LTD.
> E-Mail:-Jaswinder.[protected]@anagram.co.in
> Panipat (Haryana) [protected]
> Haryana
>
> --- On Thu, 27/11/08, Jaswinder singh
> <[protected]@yahoo.com> wrote:
>
> From: Jaswinder singh <[protected]@yahoo.com>
> Subject: Fw: RE:'HBL=[protected]' Credit card No
> -[protected]
> To: customerservices.[protected]@hdfcbank.com
> Cc: jaswinder.[protected]@gmail.com
> Date: Thursday, 27 November, 2008, 11:24 AM
>
>
>
>
>
>
>
> Dear Sir/Madam,
>
> Earlier I hAve
> write that these transections are not belongs to me plz
> find the problan and resolve as soon as possible.i am
> sending the scan copy of bill and duly sign cardholder
> dipute form.kindly do the needfull in my fovour.
>
> Warmest
> JASWINDER SINGH
> Business Development Manager
> ANAGRAM CAPITAL LTD.
> E-Mail:-Jaswinder.[protected]@anagram.co.in
> Panipat (Haryana)
> Haryana
>
> --- On Fri, 11/21/08, HDFC Bank Credit Cards Support
> <customerservices.[protected]@hdfcbank.com> wrote:
>
> From: HDFC Bank Credit Cards Support
> <customerservices.[protected]@hdfcbank.com>
> Subject: RE:'HBL=[protected]' Credit card No
> -[protected]
> To: "[protected]@yahoo.com"
> <[protected]@yahoo.com>
> Date: Friday, November 21, 2008, 3:27 PM
>
>
>
>
>
>
> Dear Mr. Singh,
>
> We thank you for writing to us.
>
>
> This is further to your e-mail regarding the dispute on
> your card account.
>
> We understand that you are not in agreement with the
> transaction(s) incurred on your card account. We have
> attached the cardholder dispute form for your perusal.
> Kindly forward to us the completed form duly signed by
> you to enable us do the needful.
>
>
> The address for communication is
>
> HDFC Bank Cards Division
>
> PO BOX # 8654
> Thiruvanmiyur PO
> Chennai 600 041
>
> You may also fax the form duly signed by you to
>[protected].
>
> Alternatively the same may be dropped in any of the drop
> boxes placed at our ATMs for your convenience.
>
>
> You can also send us the filled in cardholder's
> dispute form as a scanned attachment to our e-mail address
> to enable us do the needful in this regard.
>
> On receipt of the completed form, we would proceed with
> further investigation and intimate you about the same.
>
> We wish to apprise you that the merchant name mentioned in
> the transaction slip may be different from that printed in
> your statement. In view of the same, we request you to
> recall the transaction with the date and amount and then get
> back to us in case of any discrepancy.
>
> We request you to forward a duly signed letter seeking card
> re-issue to the above given mailing address to forward anew
> card to your mailing address.
>
>
> Incase you seek further assistance or clarification please
> feel free to contact our Customer Service Executives at any
> of our 24 hour Call Center telephone numbers mentioned in
> the below URL.
>
>
> http://www.hdfcbank.com/personal/cards/popup_ccnumbers.htm
>
> Assuring you of our best service at all times,
>
> Regards,
>
> Lakshmi S
> Customer Service Officer
>
>
[protected][protected][protected][protected][protected][protected]
>
>
>
>
>
>
>
>
> Disclaimer :
> The information contained herein (including any
> accompanying documents) is
> confidential and is intended solely for the addressee(s).
> If you have
> erroneously received this message, please immediately
> delete it and notify
> the sender. Also, if you are not the intended
> recipient, you are
> hereby notified that any disclosure, copying,
> distribution or taking any
> action in reliance on the contents of this
> message or any
> accompanying document is strictly prohibited and is
> unlawful. The
> organization is not responsible for any damage caused by
> a virus or
> alteration of the e-mail by a third party or otherwise .
> The contents of
> this message may not necessarily represent the views
> or policies of
> HDFC Bank Ltd.
>
>
>
>
> "Disclaimer: The information contained herein
> (including any accompanying documents) is confidential and
> is intended solely for the addressee(s). If you have
> erroneously received this message, please immediately delete
> it and notify the sender. Also, if you are not the intended
> recipient, you are hereby notified that any disclosure,
> copying, distribution or taking any action in reliance on
> the contents of this message or any accompanying document is
> strictly prohibited and is unlawful. The organization is not
> responsible for any damage caused by a virus or alteration
> of the e-mail by a third party or otherwise .The contents of
> this message may not necessarily represent the views or
> policies of HDFC Bank Ltd. "
>
>
>
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dear sir/ madam

my self Kumar.S working for HBL GLOBAL PVT LTD, MUMBAI. Location MYSORE (KARNATAKA) from 2007 to 2008 i have not receive my P.F amount till date and also i dont know the details of P F so pls clear my P.F amount as soon as possible my P.F Reference NO.MH[protected] and my Employee code NO. K05871 pls do the need ful
with thanks

regards
Kumar.S

Sir,
Myself Amit Sharma i am using a hdfc bnk credit card from lst 2 years and i am regularly paying the minimum amount due for the card from last 2 years. the limit of my card is 15000. and inspite of paying the minimum amount due regularly the bank is showing total outstanding of rs 30, 000. i asked the bank for my account statement so that i can tally the payments but they are not ready to provide. and giving me threatening calls regularly. Plz Help

Thanx and Regards

Amit Sharma

Sir,
I have applied for a new car (OPTRA MAGNUM) loan few days ago, and the following sms :

[protected][protected][protected][protected][protected][protected][protected]---...⇄
From: AD-HDFCBANK
At 4/25/2009 6:11 PM

Dear Customer Yr appln of Auto Loan A/c No.14825916 for a Chevrolet Optra Magnum 2.0 Lt is Approved.Our rep will call you shortly. Rgds HDFC Bank T&C Apply
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
I Received from HDFC. But car Dealer (PADAM MOTORS PATIALA) totally denied that any draft or check they received send by the HDFC..

I again lodge my complaint to HDFC and received the above sms as well as email reply that on[protected] my check was delivered to the dealer.

now i have to buy a new car but loan is not send by HDFC which is totally professional misconduct on the part of HDFC Ban. I WILL SUE THEM IN CONSUMER COURT.

from

RKPAUL
ADVOCATE
sangrur




From: AD-HDFCBANK

At 4/25/2009 6:11 PM

Dear Customer Yr appln of Auto Loan A/c No.14825916 for a Chevrolet Optra Magnum 2.0 Lt is Approved.Our rep will call you shortly. Rgds HDFC Bank T&C Apply

I applied for home loan in SBI. In my home loan request following are the facts :-

1. Legal papers of property are OK
2. Technical survey is OK
3. My home loan Eligibility is OK
4. Personal documents are OK
5. Guarantor documents are OK
6. Property market value is very good

Based on CIBIL report, Only creditworthiness is NOT OK.

From CIBIL report some 3 credit card issues are reflecting, and these were not in my knowledge until SBI informed me.
In case of SCB the card was issued on Date:[protected] and issue was reported to CIBIL on immediately it was closed on Date:[protected] . Here some amount is overdue, reason is that I paid amount to HDFC on time. But in their system it was showing late payment and they started charging late fees for the same. I made lot of communication with bank, and again I am doing it for clarifying that there is no fault from my side.
Last year this was settled (Even though there was no fault from my side). But still my name is apprearing in defaulters list of CIBIL.

Even in case if they don't take action on the same, then whether it is so improtant to consider such illogical credit card issues for approving big home loan.

I am financially very stable. My assets, my home loan repayment in past 2 years, my salary, No cheque bouncing proves it.
I feel that government is not having any control on credit card issues. Customer are being harrassed by banks. According to me nobody should take a credit card.

Subject:: EC payment without my consent

Ref.: Credit Card No.[protected]

Dear Sir,

Please refer my above credit card. HDFC have made payment through electronic payment without my consent. Because of this action I am in trouble. I have made payment of Rs.16, 222/- before due date i. e. on 08/05/09 vide Cheque No.748748 drawn on State Bank of India, Mayur Vihar Branch. At the same time they have taken the payment from my HDFC Bank through electronic clearing. This is not acceptable. I need funds for other liabilities. I have requested to please give back the money at the earliest otherwise my other payment (Housing Loan & personal Loan) cheques got bounced and penalties to be levied on me unnecessarily.

I have already made a complaint on phone banking today & the complaint No. is [protected] (Phone Banker is Dipika) at 11.20 A. M. on date (14/5/09).

Please take action immediately.

Thanking you,

Yours faithfully,



(INDIRA NAIR)

Respected Sir,

I had taken a two wheeler loan from HDFC Bank.Due to my fathers accident 1 cheque is bounced.So today Date : 13/05/2009 i went to Naroda, ahmedabad, gujarat.when i came back my vehicle is not at its place i was shocked i thought that it was theft by some one.But later i come to know that it was theft by the recovery agent of HDFC Bank without any call and in my absence.I immediately went to their collection department and i met Mr. Rocky Patel i told him that i want to windup my loan and want to close the account by paying Rs.10556/- which is an outstanding amount but he refused and asked me to pay Rs.20000/- as full & final amount which includes Rs. 7000/- as latepayment & bounce charges and Rs.5000/- and seezing charge of vehicle i was really shocked and i request him to please reduce some amount i am ready to pay my remaining emi amount by they could not agreed.Is this a nominal amount of charges they are charging.Is this a employees of HDFC Bank.

HDFC BANK sent the sms like that-"congratulations! Your completed Personal Loan app is now accepted.Pls quote ref no.14858886 for any status update- "

But within 24hr the executive informed thet there are some civil regarding the previous consumer loan from ICICI BANK, which is already paidup...
i want the explanation regarding that matter......

My Salary Account is now being converted in to Regular Saving Account and I have got a confirmation for the same from your side. I also need to maintain AQB of Rs. 10000.

I visited Safdarjung Branch of HDFC today (May-13th, 2009) to deposit Rs. 6500- so that I do not have to face the axe of Rs. 750 deduction on account of insufficient AQB.

However, the branch personnel refused to accept cash deposit from me. Following were the arguments made by them:-

1/ They said, I have to close my account and open a new account. ((Why Should I do so))

2/ One have to deposit cash only at the branch where his / her account is. ((What is the meaning of CBS and Computerization?? In this case, I myself visited the branch, however even though if I send my representative- the branch has to honour my cash deposit request)).


I also met the Branch Manager, Safdarjung - Mr. Kocchar. He also supported the above arguments.

NOW, What should be resolution to this unethical practise and customer harassment?? I mean this is such a small service request, nowadays, even B and C grade public sector banks accept cash deposit anywhere.

Regards,

Ashish Bansal,
New Delhi.

hello
My name is Rahul Modgil and i joined hdfc bank in lucknow [chowk branch] on 21st of november 2008 as contract executive and continued to work till 19th of january 2009. the reason for my leaving was that i was offered a good package in other company...i did everything as per formalities and itsss been month of may now but still i hav'nt got even a single penny till now.Though i was promised to be paid for the time of my services renderred to them but itsss been 5 months n no fullfilment of salary is done till now...they owe me Rs 30000 according to package of 1.44 p.a that means 12k per month..I AM JUST FED UP towards this attitude towards itss employees by HDFC BANK . please help me i[censored] can..
BRANCH NAME- HDFC CHOWK BRANCH, LUCKNOW
BRANCH CODE- 0596
BRANCH MANAGER- Mr. ASHISH KUMAR
MY SALARY ACCOUNT OPENED BY HDFC BANK -[protected]
THE CONSUMER FORUM CAN CONTACT ME IF ANY OTHER INFORMATION IS NEEDED...
MY PH NUMBER IS [protected] REGARDS-
RAHUL MODGIL

HI, submitted the form for address change on 23rd April at Noida sector 63 branch.Today is 11th may'09 and my address is still old.I called customer care 4 times and everytime they say that it will resolve within 1 day.I am classic customer of HDFC Bank but very sorry to say the way they care about thier customers.

Regards
Sachin Gupta

I never use hdfc bank credit card but now bank send more than one thousand amount to pay and if i talk to customer care some time give credit and some time cut the phone line but my pending amount can't come down

i have saving account with HDFC bank but today i withdrow entire amount

can you help me how resolve these problem. because HDFC BANK customer care officer tourcher me

regards
DILIP-[protected]

I have still not recived the credit card statement from the month of feb, as I do not know how much I have to pay for the Card and after the expiry they will charge me extara in the amount. this has happened before also and i think they have made the strategie for collecting the fine by not sending the Statement on time. I want a regullar statement month-on-month so the the useage can be smooth.


regards
NIKHIL SHARMA

Dear Sir,

I am Managing Director of Sri Veda EmSys Solutions P Ltd and I have my company's current account A/C No:[protected]. My inward remittances have always been delay by 2 days to 1 week. I transferred money from my paypal account to my current accound and my paypal debited the money on 24th of March. The Bank gave me a credit only on 26th of March. For my wire transfers from US this has always been happening....