[Resolved]  HDFC Bank — mental harasmet by bank

oN 07/11/09,AT 9:30AM,A PERSON WHO INTRODUSES HIMSELF AS AN S.P. DELHI
POLICE(?) CALLED TO my sister,AND TOLD MY SISTER THAT YOUR BROTHER NAMED NIKHIL KUMAR
SRIVASTAVA.S/O:MR.P.N.P. SRIVASTAVA,HAVING ADDRESS:

so & so

HAVING HDFC CREDIT CARD NUMBER [protected]()WHICH DOESNOT BELONGS
TO ME),HAVE DUES OF ABOUT 67000.00RUPEES AND IF HE NOT SUBMITTED IT
TILL 12:30 P.M.DATED 07/11/09,WE HAVE TO MAKE AN ACTION AGAINST HIM,HE
ALSO USES UNMANNERD BEHAIVOURTO MY SISTER HE GAVE NUMBER OF MR.SUMER SINGH OF CHENNAI
COURT.WHEN I CALLED MR.SUMER,AND MR.RAJBEER,THEY PRESSURISED ME(
) TO SUBMIT THIS MUCH OF AMOUNT TILL 12:30,OTERVISE I
WILL BE IN PROBLEM.

AFTER THAT,I CALLED HDFC CUSTOMER CARE([protected]-PREETI),AND DISCUSS
MY PROBLEM,THAT MY ACTUAL CREDIT CARD NUMBER IS so & so,AND I
DOESNOT AWARE WHY I AM PRESSURISED BY YOUR BANK BEHALF,HE LOCKED MY
COMPLAIN,HAVING NUMBER-[protected],AND SAID THAT THE MATTER WILL BE
SOLVED AFTER 2 DAYS,I REQUISTED HER TO PLS. SOLVE THE MATTER AS EARLY
AS POSSIBLE,BUT SHE RAISES HER HAND.

THEN I CALLED,LEGAL DEPTT.(HDFC)(rajeev-janakpuri),THEY ALSO THREATEN
ME TO SUBMIT 50% OF THIS MUCH OF AMOUNT.BUT WHEN I SAY PLS. COMPARE
BOTH CARDS,HE FOUND THAT THE FAULTY CARD NUMBER [protected] IS ON
THE SAME NAME BUT DIFFERENT MAIL ADDRESS:

NIKHIL KUMAR
BHARTI AIRTEL LTD.,
OKHLA PHASE 3,
NEW DELHI.

I ALSO CONSULT TO HDFC BANK,CLAL-CHOWK,THEY SAYS,THAT THEY CANNOT DO
ANYTHING,THEY CAN ONLY FILE COMPLAINT,TO HADQUATERS
WHOSE ANS. WILL ONLY GET AFTER 2 DAYS.

THEN I CALLED HDFC CHENNAI,THEY TOLD THAT BOTH THE CARDS ARE ON
DIFFERENT MAILING ADDRESS.

i WANT TO KNOW HOW SUCH A BIG MISTAKE DONE BY HDFC,AND WHO WILL
RESPONSIBLE AND PAY FOR ME AND MY PARENTS MENTAL HARASMENTS.GIVE ME
ANSWER AS EARLY AS POSSIBLE,SO THAT I AM ABLE TO MOVE FORWARD TO THE
MATTER.

THANKS & REGARDS
NIKHIL KUMAR SRIVASTAVA
CARD NUM-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information