[Resolved]  HDFC Bank — Insurance

I purchased an insurance policy from HDFC BANK of Rs.25000/- Premium. I did't get the policy papers for 1 month. I complained to bank , they replied i will get it soon as it has been dispatched. After 2 months I gave a request letter for surrender of policy and refund of the amount of premium. They gave me received for the application. But it has been more than 6 months I did't get my policy or any refund from bank. I am continuously contacting the bank persons but nobody is ready to reply.
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Aug 14, 2020
Complaint marked as Resolved 
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HDFC STANDARD LIFE INSURANCE POLICY

I am RAVIKUMAR K was joined an UNIT LINKED ENDOWMENT Plus on Dec 2006 half yearly payment contract. Policy # 1080222, Now I want to know what is position of my investment still. I am completed 3 (three) years, and I don't want continue this policy installment. So, please give me the latest news.

Thanks & regards
RAVIKUMAR
TRIVANDRUM
Dear Sir/Madam
with Respect,
Sir,My Name is Gopal prasad shahi.I have taken a credit card From HDFC BANK last year in july.After that I in September I went out of India. When I back to India in June 10 I got one masses from my Mobile ,I have 6000 Rs. credit of HDFC BANK in favor of my Insurence,Event I dont know about that and not received any document or statement regarding this. when I call customer care , he told me I will cancel this dont mind. After coming again out of India they started to call my family and haresing him. pl. guide me and do some thing in my favour.
Regards Gopal (my e-mail [protected]@gmail.com) Contact no.-[protected].
Thanks Gopal.
I have applied for Term policy from your branch & my application no. is S[protected].
However the service what I have received is quite bad & not getting any communication at all from Branch from where I took this policy.
I would not want to continue with this kind of pathetic service & I would like to apply for cancellation of this policy.
Just thinking if you are giving this kind of service to priority customer then what quality of service normal a/c holder will be getting ?

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