[Resolved] HDFC Bank — Transaction failed but the amount deducted

[Resolved] HDFC Bank — Transaction failed but the amount deducted

C chhajer.ritesh

On date i withdrawn Rs 3000 from HDFC ATM. Before withdrawing it from HDFC ATM i tried withdrwaing from SBI ATM. There i entered all the credentials and the same amount but finally got the message stating that "Unable to process ur transaction". Though the transaction was unsuccessful at SBI ATM but the same amount has been debited from my account. So Rs 3000 has been debited twice (one against HDFC ATM and other against SBI ATM) from account and the same i can see in my account statement. Please let me know why it happened and what to do for getting Rs 3000 back. Transaction Detail: Date : 12 Oct 2010 Narration : ATW-[protected] -ASHOK NAGAR 2 Ref No :[protected] Amount Withdrawn : 3000/- Transaction Status : Successful Date : 12 Oct 2010 Narration : NWD-[protected] -BANGALORE Ref No :[protected] Amount Withdrawn : 3000/- Transaction Status : Unsuccessful Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

puneet.n.agarwal

from Mumbai, Maharashtra

Hi,
On 6th Jan 2010 i made a transaction from Bank of India from my HDFC mastercard (Acc. No:[protected](HDFC Bank)), But the transaction was unsuccessfull. When the next day i checked my balance Rs 400 was deducted from the account. I hav filed the complaint but there is no action taken till know. My transaction details is as follows

Date:06 Feb 2010 Narration: NWD-[protected] -F.C. ROAD,Pune Ref no:[protected] Value Date:07 Feb 2010 Withdrawal:400.00.

Kindly suggest what should i do. Reply asap.

Thanks and regards,
Puneet Agarwal

N VIJAYA BHASKAR

from Hyderabad, Telangana

Hi,
On 7th APR 2010 i made a transaction from ANDHRA BANK ATM from my HDFC Visa (Acc. No:[protected](HDFC Bank)), But the transaction was unsuccessfull. When the next day i checked my balance Rs 3500 was deducted from the account. I have failed the complaint but there is no action taken till know. My transaction details is as follows

Date:07 APR 2010 Narration: NWD-[protected] -HYDERABAD Ref no:[protected] Value Date:08 APR 2010 Withdrawal:3500.00.

Kindly suggest what should i do. Reply asap.

Thanks and regards,
N.Vijaya Bhaskar