[Resolved]  HDFC Bank — Credit Card Harrassment

This is with regards to my complaint 4 days before on this forum, about me receiving calls from an Advocate from Delhi stating that an arrest warrant is being issued against me if i do not deposit the money in 2 or 3 hours. I received an email id and a Reference ID TTU[protected] from the customer assistance.

I tried sending mails several times on the given ID but every time the mail bounces and I am still receiving the calls from no. [protected]. There is still no revert from any Customer Assistance which is very upsetting.

Request you to intervene into the matter urgently and assure me that I am not being put in any sort of legal or illegal trouble as well as these calls are stopped.

Awaiting your early revert.

Nitesh
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Aug 13, 2020
Complaint marked as Resolved 
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I have been receiving calls since morning from 27th January, 2011 from Mobile No. [protected]. This persons claims to be some inspector Virender from Delhi Police and says he's going to release arrest warrant which have been issued through a court judgement for my arrest due to non payment of credit card dues. I have been given other number of some advocate R S Verma [protected], who says if I deposit the alleged outstanding amount within 2 hrs he'll stop the issue of warrant. They are constantly calling me after every half an hour that what is the status of payment whether u've made payment or ur making payment or not. They have been also sending an SMS that the case is being sent to Gujarat Police and you will be arrested and have to pay a bail of Rs. 2 Lacs and such things.

HDFC bank is using such dirty methods to extort money which they wrongfully claim to be dues payable by us despite the fact that supreme court has issued a judgement in a case against ICICI bank that they can not and must not use any such tactics to collect outstanding dues whether genuine or not. I have lost my job some time back and my mother had been serious as she has suffered a paralytic attack. I am under very much pressure and unable to handle the stress.

As a forum for consumers, I request you to kindly take up this matter seriously and act against this for using such tactics for collecting money.

Await your early response.

Nitesh
I had tried to send a mail on the above E-Mail ID but it bounces back stating invalid ID. I also need assurance from the bank that no untoward step is being taken against me and I am not put in more distress and trouble by stating from your representatives that an Arrest Warrant is being issued against me and I will be in trouble, etc.

Look forward to you support & co-operation.

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