[Resolved]  HDFC Bank — HARRASMENT IN ADDRESS

I HAVE OPENED THE JOINT ACCOUNT WITH MY MR.UDAY AMRITLAL POPAT AND MRS.RUPAL UDAY POPAT AND WE SIGNED THE PAPERS FOR THE NEW OPENING ACCOUNT WITH THEIR REPRESENTATIVE MR. RAJIV DHANAWADE (HDFC BANK ID NO. IS CD 08762 AND WE HAVE ASKED FOR THE BRANCH OF CHARNI ROAD AND WE HAVE GIVEN THE ADDRESS OF THE

MUKUND NIWAS137, ROOM NO.32, 3RD FLOOR, DADISETH AGIYARI LANE, MUMBAI-400002 .

SINCE THE MR.RAJEEV DHANAWADE HAS VISITED OUR PREVIOUS RESIDENT ADDRESS ALSO AND HE HAS MENTIONED THE SAME ADDRESS
WHICH IS
DUBHASH LANE, NIRANJAN NIWAS, 3RD FLOOR
SVP ROAD MUMBAI-400004

HE HAS QUOTED THE SAME ADDRESS IN THE OPENING ACCOUNT AND SECOND MISTAKE HE HAS DONE THAT OUR NEW ACCOUNT DIRECTED TO HDFC BANK-MATUNGA BRANCH, WE DONT UNDERSTAND HOW DECISION HAS TAKEN BY HIM BECAUSE WE HAD ASKED FOR THE CHARNI ROAD-MUMBAI BRANCH.

SECONDLY, WHILE WE HAVE OPENED THE HDFC SECURITIES ACCOUNT WHICH IS CONFIRM BY THE BANK ON THE ADDRESS OF GIVEN BELOW
UDAY AMRITLAL POPAT
MUKUND NIWAS 137
32 3RD FLOOR
DADISETH AGIARY LANE
MUMBAI- 400002
AND WHERE THEY HAVE LINKED THE MY NEW SAVING NO.[protected] A/C (MATUNGA BRANCH) AND DEBITED THE HDFC SECURITY OPENING CHARGES.

THEN AFTER I WENT TO HDFC BANK-CHARNI ROAD FOR DEPOSITING THE DIFFERENCE AMOUNT TO RETAIN THE RS.25, 000/- BUT THEY SAID YOUR ACCOUNT IS BLOKED AND YOU HAVE TO CONTACT HDFC BANK-MATUNGA BRANCH

I HAVE CALLED MATUNGA BRANCH MADAM ARCHANA HAS ASKED ME TO COME WITH THE RESIDENT PROOF AND TO FILL CHANGE OF ADDRESS SO MY ACCOUNT CAN BE ACTIVATE AND I CAN GET WELCOME KIT FROM CHENNAI AFTER COMPLETING THE FULL PROCEDURE. SO I ASKED HER TO CALL MR.RAJEEV DHANAWADE SO IT CAN BE CLARIFY WHY HE HAS DONE THE MISTAKE AND PUTTING US IN HARRASMEN SITUATION THEN SHE TOLD ME THAT YOU HAVE TO CALL HIM AND WE SHALL NOT CALL HIM

NOW I WANT TO ASK THEM, ARE THEY DOING ANY FAVOUR OR OBLIGATION? THEY SHOULD UNDERSTAND THEY ARE DOING SIMPLY BUSINESS AND IF THEY DO NOT BOTHER ABOUT SMALL ACCOUNT OPENER THEN THEY SHOULD STOP CALLING THE PEOPLE FOR OPENING THE NEW ACCOUNT.

I NEED TO SAY THAT THEY SHOULD TAKE ACTION AGAINST THE SUCH EMPLOYEES AND I AM READY TO PROVIDE THE DOCUMENTARY PROOF FROM MY RESIDENT BECAUSE I AM NOT IN EMPLOYMENT OF HDFC SO I SHOUDL GO THERE

I HOPE, THEY TAKE ACTION IN MY FAVOUR WITHOUR ABISE AND I HOPE THEY WILL TRY TO RETAIN THEIR GOODWILL IN THE MARKET BECAUSE TO CREAT A GOODWILL IT'S NOT JUST SIMPLE TASK BECAUSE ITS RESULT OF YOUR MANY EMPLOYEES.

I SINCERLY LOOKING FORWARD TO POSITIVE REPLY.

WITH BEST REGARDS

UDAY POPAT
MY EMAIL IDS ARE : [protected]@hotmail.com
[protected]@yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

i want to deal with HDFC bank from last six month for my various need but its a surprising situation for me that even the employee"s of one of the branch dont want to treat the customer well i have talk to several employees for my saving account but they simply told we cant open your account even they dont have time to hear me do you believe i opened my account in axix bank with the help of same document which i shown in front of hdfc bank club road main road ranchi .I simply want to know one thing if any document be left in my case you can simply tell to your customer or explain the situation, there is no need to be irritate the person who is sitting for customer support he is not supporting the customer even become irritated for a simple queries .Is it happen in all branches of hdfc pls clerify i dont think so.

SANDEEP KUMAR
Technical.Service Engr.
MRF TYRE
RANCHI
[protected]

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