[Resolved] HDFC Bank Car Loan — Delay & False commitments | |||
I had applied for car loan via Carwale.com, i got a call from HDFC Finance branch, SCB Express building, ITO, New Delhi, the loan for used car loan was approved but not disbursed. in the mean while i got another option of a used car loan by Mahindra first choice. the loan was converted to used car loan the verification/evaluation of the car was done after a week. Even after two weeks of the evaluation and booking of the car for three weeks the loan is still not disbursed. on every call a commitment of disbursal of loan in 2-3 hrs when call is in morning after that the loan disbursal is shifted to next day this is happening since 1 week and i'm getting calls from the dealer for delivery of the car i'm stuck up with this company and have wasted 3 weeks of precious time dont know what to do???? some help is requested if the consumer complaints website can provide me some assistance. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your loan approval details and your contact details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.
Regards, Customer Assistance, HDFC Bank