[Resolved]  HDFC Bank — Cheating by the agent and bank

Address:

Patiala, Punjab

My sister who is NRI residing in the UK visited india in January and made a Deposit of 40,000 Pounds in the HDFC bank Nabha branch, and the relationship manager Mr, H Kumar pushed us hard to take an insurance policy called Crest SL to avoid income tax, she signed the form just in case,as she had to leave for UK but told him not to make the policy without consulting us but he went ahead and withdrew 2 lakh Rs from her account and made the policy, my sister was furious and called him to cancel it immediately, he promised to get it cancelled but he kept delaying in spite of my repeated phone calls and reminders and never did so till now, My sister e mailed the bank on [protected]@hdfclife.com within the 'FREE LOOK IN PERIOD' of one month, several times from her registered e mail asking them to cancel the policy immediately and named me as her representative but again they never responded, now when finally some from Bangalore who doesn't understand any language properly, responded he told us you cannot cancel the policy as the 'FREE LOOK IN PERIOD' has gone. i visited the Patiala branch of hdfc life twice during the 'free look in' period with my sister's signature on the cancellation form and all the documents but they did not take back the policy.
Such third class service was never expected from such a bank, there are a bunch of fraudsters sitting in these private banks eying ur money to meet their targets and pocket the commissions. Now my sister and i will withdraw all our money from the bank and we would have no option but to go through the consumer court to get our money back from these fraudsters and make them answerable for the mental harassment they have caused. For your info the policy details are : Rupinder Kaur Khaira. Policy # 15728264 SL CREST. My mobile number is [protected]