[Resolved]  HDFC Bank — CHEATING OF AGENT AND BANK

Address:

Angul, Odisha

Dear. Sir/Madam.

I Mrs Pritichi Biswal had purchased a insurance policy No. 15646660. In the month of december. from Talcher branch(dist -angul).Orissa.
After the policy reached to me. I decided to cancel the same due to my personal reason.
I contacted my branch manager MR. NIKUNJA RATH. and conveyed my reason for cancellation. He was initially reluctant to cancel but after some days,He said to give my BOND to the agent ,who is also a Bank employee, miss MONALISA MALLICK. I gave her the bond and she said me to go to the ANGUL . In ANGUL branch SLIC OFFICE I was again asked the reason for cancellation. The person took the signature in the cancellation form and said that the agent has not submitted the bond yet. On calling Miss Monalisa mallick the agent,she said that she is a bit busy and that she will deposit the bond the next day.
After 3 days when I inquired for the same she said that in one month, i will be receive my money. But she kept ignoring my calls there after.
Today on 9/3/13, when I again called the branch manager mr NIKUNJA RATH he said that the MISS Monalisa is saying that the she returned the BOND to me and now that the bond is with me. But all these days they were playing with me that the cancellation will be done.
Now that they have misplaced my bond or knowingly they have kept my BOND with them.
I am completely helpless as to what is to be done now.Please do look into the matter. I will be highly grateful to you.
I request you to send the policy details in my mail id that is [protected]@gmail.com . This email id is in my policy too.
This is my last option of contacting you. Failure of which I will take the help from consumer forum as well as from NGO and citizen journalist. PLEASE let them not cheat the hard earned money of innocent persons.
THANKS.
mrs pritichi biswal
ph no- [protected].