[Resolved]  HDFC Bank — Credit card EMI cheating by HDFC

Address:Chennai, Tamil Nadu

I have been regularly purchasing gold using credit card and pay it in EMI's. But recently, when I bought gold in a merchant, I couldn't convert the amount into EMI. When I asked the HDFC customer service, they said that the EMI conversion for gold purchase has been cancelled in recent days. I asked if I didn't get any notice through mail/sms. But the service people are not responding properly, they are pushing me to get loan and pay the amount. But I feel very bad about this behavior from HDFC, the worst banking service I would say. It is very explicitly shown that they are intended to steal people money.

My simple question is to why people is not informed if these kind of new regulations applied, How merchants are not aware in this regulations. When I asked the merchant, they blame HDFC service. Will I get any justice here?

I have not been facing these kind of silly service with any other banking service. Especially, Citibank has been the best in customer service
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Aug 14, 2020
Complaint marked as Resolved 
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HDFC Credit Card — CHEATING BY HDFC

dear sir,
I recived your lettar on 1st week of FEB- 2008.In this letter you are mentioned my credit card NO.[protected] outstanding amount of Rs.11489.48.
But i don't know anything about this outstanding balance,when i took this amout, how,for which purpose, If you have any documents of this transaction.Pls send me this document on my address.
But if you did not have any documents then pls don't force me to take any criminal action against you.Reply me fast.
my credit card is misused by someone i am not getting proper help from hdfc bank regarding that.customer care executive not giving me proper information regarding the detail of my account

HDFC Bank — Cheating by HDFC Bank

Dear Sir


I had applied for CREDIT CARD with HDFC Bank and I was told that this credit card shall be free for life time.


then on 02 july 2009 i got one International GOLD credit card no. [protected] in the name of SHEKHAR AGARWAL and one separate document having the anual fee of Rs 2000/=.


Now u can imagine the working of HDFC bank, all other banks are giving free of cast.Moreover, the limit was told very high and now I have got the limit only 53000.


I am just informing u that i want to cancel this credit card. I shall cut this credit card diagonally in four pieces and drop in HDFC Sec-11, Rohini, New Delhi ATM drop box on saturday i.e. 4th July 2009.and after that i shall not be responsible for any dues.


If any dues are shown on me I shall not be responsible and shall go to RBI for the same.

At last i am now with impression that HDFC is a very cheap bank and shall try to avoid this cheap bank.


with warm regards

(Shekhar Agarwal)

Delhi

HDFC Bank — cheating by bank

Sub: cheating by hdfc bank, false commitments of their staff.
Dear Sir,
I would like to draw your kind attention towards the banking nature of HDFC bank& their staff.
I opened a current account with them in oct. 2008 (in the name of my firm OPTICAL CENTRE), this account was for taking the EDC(card swipe machine) services of the bank.
The account was opened with an amount of Rs.10,000/-, & I had not taken the debit card service of the bank, because I didn’t required it, they were charging Rs.100/- for it. But chequebook was free with this account, as said by bank representative. Even he has given me in written that bank won’t deduct any charges without my knowledge(bcoz I really had a miserable time with them earlier also, that’s why I took all this in written).
But on receiving my first account statement I was shocked to know that they have deducted Rs.125/- from my account as chequebook charges. When I contacted the branch, they said they will revert it or it will be deposited by the person who opened the account (after confirming him that he had commited it). But neither the charges were reverted nor the machine was installed even after submitting the forms two times(because the form was lost by them with all my documents, address proof , id proof etc)
and here came the quarter end & they deducted Rs.750/- as AVERAGE QUARTER BALANCE charges, I contacted several times times but every time their personal banker Mr.MANU GOEL calmly promised me that all the charges will revert soon, as this is now not a small amount it will take some time. But nothing was done.
At last on 24 aug 2009 when I contacted the bank Mr.manu goel told me that all the charges reverted in your account, I didn’t want to continue with them, so I signed the account closing form but to my surprise I received the cheque of Rs.9117/-only, instead of Rs.10,000/-.
And when I contacted them they were so rude, they even told me that”DO WHAT EVER YOU WANT TO DO, GO CONSUMER COURT OR WHEREEVER YOU WANT TO GO, NOTHING CAN BE DONE” as your account is closed we have already reverted 2 AQB charges, & nothing more we can do.
Sir, this much amount is not a big thing but I want that the bank and their employee should realize that they cant treat a common man like this.
They kept my money for almost an year, gave no service, return my money after deduction & harassed me so much. I made more than 25 visits to bank for this only, as I am in business it was very difficult for me to go there again & again.
Waiting for your justice.
Thanks
Krishan lal gera,
Thirvalla brach and its NRI services departments staory will be unvailed in front of the bank soon. space is isuffiecient

HDFC BANK, Credit Card — Cheating with Consumer

Dear Sir,
I applied credit card of HDFC bank. During the application of card as per agent that was free card and no membership fees was applicable. After one month when card became to deliver but due to non inviability of mine at home that was not happened. The courier company was Blue Dart. They kept a paper there was mentioned contact number and package number.When i called on that number but nobody was attending both numbers. When i called the Delhi head office of Blue Dart there i tole to her my package number then she told me that package number was wrong. Due to this reason i could not trace the my card. After that i called in HDFC's coustumer care regarding i did not received my card and block the card. After complain they generated a statement that pay for Rs 200/- for membership that is not applicable during the form fill up.
Till date this issue is going on. Reference Number of compliant is [protected]

HDFC Bank — EMI

My name is swapnil desai and my loan account number is 17102486

My emi for the month of december was bounced, and i have paid the amount immidiatly on 14th december with all applicable charges/ penalties through your agency named M. R. Integrated Services
amounting to Rs. 8150/- including penalties, cheque no - 414266 dated 14/12/2010 which subsequently got cleared on 16th or 17th of december.

But then after 17th bannk has deducted 7700/- from my account towards emi, which i have already paid

so give me the clarification regaarding all this inconveniece to me. and what will be your course of action on this. As i want that money refund immidiatly. and u should reverse my penalties also as u deducted my account twice. or tell me the compensation/ penalties that u shd bare for deducting my account

Immidiate & promp response will be appriciated.

regards

swapnil desai
[protected]

I m sorry for my emi bounce and i have even paid penalties for that, so i hope u also have to pay same amount of penalty or refund my penalty amount for deducting the emi twicefrom my account.

HDFC Bank — Pathetic Service and Consumer Cheating

Hi

I am Vijay, a personal loan customer from HDFC bank with a/c 13414035. However in due to recent shift of salaried bank account , my EMI clearance ( amount Rs. 16,970 /-) was bounced for insufficient funds and accordingly HDFC deducted charges. But to my surprise, inspite of paying the EMI amount to collection executive from HDFC, they have once again deducted the EMI amount as ECS clearance for second instance and credited back only nominal amount Rs. 15,417 /- ) without any provided clarifications. This is absolute cheating and fraud from Bank without being informed to customer on prior notification on deductions.

HDFC — EMI

I have purchased Gold for rs 21000, thjey told there is a EMI Option. But they are not given me the option for EMI.

I contacted all the representatives bank and many but no use.

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