[Resolved]  HDFC Bank Credit Card Payment — wrong deduction

Address:Lucknow, Uttar Pradesh

dear sir/mam,
on 9th of april i am booking the ticket from lucknow to delhi, and at the time of payment process from credit card (entering verification code) the net connection had lossed and the ticket had not booked,but the ammount of 637 rs had deducted at 10:35 am,and even i have not got the msg from irctc,then i have booked the ticket,thinking that if the ticket had booked so ammount also wl not be deducted,but the same ammount will deduct twice at 10:48 am also,even ticket have book one time only.
so,its my sincere request to you that pls refund the wrong deduction made at 10:35 am.
im also sending you the booking history of my account of IRCTC,as an proof that ticket had done one time only.
hope for a positive response from your side.
thanks and warm regards,
atul singh.


E-Ticket I-Ticket


Select Transaction ID PNR Number From To Date Of Journey Reservation Status Date of Booking

1 [protected] [protected] LKO DLI[protected] Delivered[protected]
2 [protected] [protected] AGC LJN[protected] Can/Mod[protected]
3 [protected] [protected] JP AF[protected] Delivered[protected]
4 [protected] [protected] BSB LKO[protected] Delivered[protected]
5 [protected] [protected] BSB LKO[protected] Can/Mod[protected]
6 [protected] [protected] NDLS LKO[protected] Delivered[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir/mam,
highly thankkfull for your suport.
regards,
atul
i i am hdfc card member since 2007 also paying my account every time in 2010 i lost my job bcoz of which i was not able to make pmt for 2months in feb 2011 then if feb i rec abill of 45000 bal out of which min bal due was 26605 call from collection, i told all my finances then he advised me to pay 20, 000 & he will take off 6605 as god will boz it was only late pmt charge & fine i paid 25, 000 rs as i wanted to pay them after taking money i rec. abill for 58, 000 which included 20000 bal i made purchase of 8, 000 & instead of giving waiver penalised me with 25, 800 bcoz i converted my 55, 000 in 12 emi back in 2010 which is to end in 2011 april when i called cust ser sd they r not responsible for any commit ment made by collection people & threatning me for a bad cibil if do not pay
i have not recive any reponse from an deppt egarly waiting for response i have been calling phonebanking & also sent complaint on website not recived any response still waiting, i hope the only option i am left is legal

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