[Resolved]  HDFC Bank Credit Cards — MISLEADING INFORMATION

HDFC Credit Card — misleading information

hello,
i have a hdfc cc which i got in 2007, card #[protected] , and due to the rash behaviour of the agents from the collection dept( i missed one payment), i stopped paying for a month and later on, i lost my job.i was struglling to pay for the wholesome amount, and i wrote to hdfc people regarding the rash behaviour too which i never got any solution. In the meantime i realised that i dont have my card with me.i was studing and completed my studies now, n recently i joined a company in noida. My 1st salary has been put on hold by HDFC credit card dept without my knowledge, and im totally broke. Im ready to pay the amount which i was told by the customer service executive of 33533. HDFC has taken out 19640 already, and i was thinking to go ahead with the card by paying the remaining amount.provided the amount is negotiable to 25000. i dont have a single cash right now. when i spoke with Rubi Anand from HDFC recovery team, she quoted the amount of 50,000 and im startled to learn that. its something impossible for me to pay such a huge amount. When i asked for any other option to repay, she refused to acknowledge my problem and solve it.infact she was so rude with her tone that i feel not to pay any more amount to HDFC now. If im ready to pay the Half interest and continue with the card, WHy HDFC is refusing me to help??/?or give me any other available solution??
My phn # is [protected]

how comw they debit the amount from ur bank account.
It is illegal and credit card dept have no rights to hack ur account without ur permission.

HDFC Credit Card — Misleading

In the year October 2010, i got a call from your collection executive for settlement of 16,000.00, her name is Bhuvana she is nelson manakkayam road hdfc processing dept.

Tht time i have only 10,000.00 with me, and i requested her the balance 6000.00 will clear once the salary credited on i.e. 26th of the same month. All these things confirmed in the recording line. I didnt believe her then she handover to her manager Mrs xxxx, i forgot her name, but i have noted in my system.

Based on her confirmation they handover the settlement letter for 16,000.00 and i padi 10,000.00 the collection executive gave a recepit for it. I requested the same executive to collect the 6,000.00 once salary credited.

After my salary credited on 26th October, Mrs Bhuvana called me regarding the balacne amount they sent executive and i made the payment of 6,000.00.

I am in a intention that the HDFC card is setteled, but i have a saving A/C with HDFC. whihc is blocked by them. One of my friend transferred money to my A/c whihc is blocked and again made payment towards to my Credit card out standing.

Then i called up csutomer service executive to known about the a/C blocked. They clearly mention your card is not been settled. Kindly speak to collection executive, i called her then she is saying i dont know y they blocked the card. I will speak to my manager will get back to you, she never called up me and she is not even picking my call.

Then i visit your processing office whihc is located in Nelson manakkyyam road, One more Mrs XXXX, she told will investigate on it and let you know the status.

She told i cant do any thing. I request her to pull all the calls made to my mobile and may native place, the collection executive disturbed my parents every time and every day.

As of now i made the pay ments towards my credit card is 26,000.00. I will get my reversal of 10,000.00 Rs. Is this a service that you will offer to customer, and why the hell your cheating the customer, by using such a cheap tricks.


How you people are treatning me, i am waiting for your call, no one is called, i am ready to consumer court and i have recorded in my mobile what she spoke to me.

I am ready to fight leagally with your team.