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[Resolved]  HDFC Bank Debit Card — Lackasidical attitude of your office (Ph No[protected]

My shipment no is [protected], the HDFC debit card. When I call your office (at no[protected] and we decide on a certain date and time for delivery of the parcel, the parcel is never delivered on time and on schedule. The message from my end is conveyed on phone and there is no record for the discussion held. Later, the receptionist who takes the call seems to know nothing about the conversation that has taken place or is pretending.

This kind of service from a company like yours is simply not expected. Why can't this communication take place on mail so that it is possible to track the commitment made by the Blue Dart staff on phone. I wish there would be some sense of respect for the customer and their needs. The attitude of all personnel is so lackasidical. Its amazing. You need to really pull up your socks. You have lost at least 20 customers (people around) while you continue to behave with this non caring attitude .
I will never recommend or use Blue Dart in the future
Atreyee Talapatra
([protected])
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

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hdfc debit card — Irresponsible delivery

I have applied for hdfc debit card which was sent through Blue Dart courier vide air way bill number [protected] to me. but the responsiable person has not try to search my location and returned back to the bank very easily.My address is correct , i have received other courior by bank through FIRST FLIGHT at the same address.

hdfc debit card — CARD SCRAPPED

MY NAME : RUPEN A SHAH
DEBIT CARD NO: FIRST FOUR DEGIT . 5264
VALID UP TO . 12/16
MY DEBIT CARD SCRAPED (TEAR OUT FROM ONE SIDE)

SO, PL. ISSUE ME NEW DEBIT CARD AS EARLIEST SO, I CAN USE IT.

MY ACCOUNT NO: [protected]

AWAITING FOR YOUR REPLY/CARD.

RUPEN SHAH
Dear Mr Shah,

This is to inform you that you can use the bank’s phonebanking service to place such requests – a new debit card request will be processed after the necessary verification.

Alternatively, you can visit the nearest branch and submit the request for reissuance of your Debit Card.

Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/customer_center/customer_center.htm

The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

Additionally, we request you not to post sensitive information such as your account number on a public platform such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    28031
    Pending
    0
    Resolved
    15409
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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