[Resolved]  HDFC Bank Ergo — Policy Issued without consent

Address:Mumbai City, Maharashtra

HDFC Ergo has issued Health Insurance policy to me without my consent, and amount is being debited through my HDFC Credit card directly.
also i have write mail to customer care but no response is received.
After that i have filed complaint to IRDA after that representative of HDFC Ergo is following up for cancellation. and refunding me after deducting proportionate amount but why it is cancelled because its not issued with my consent.
also representative of HDFC told me that they will send me the copy of telephone recording but they did not send me.


A Strict action has to be taken against such companies in Public Interest and an application should be filled for cancellation of Insurance and banking license of such companies.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr.Gaurav,

We need more details like your insurance policy number or your contact details to resolve your query/complaint.

For any queries please feel free to call our Toll-Free:

[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )


Regards,

HDFC ERGO General Insurance
Dear Mr. Gaurav,

We await your revert with your contact details, kindly share the same within three days so that we can resolve your issue at the earliest.

Regards,
HDFC ERGO General Insurance
Dear Mr.Gaurav.,

Since we haven't received a response from you, we take this query to be resolved.

For any queries please feel free to call our Toll-Free:

[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )


Regards,

HDFC ERGO General Insurance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information