[Resolved] HDFC Bank — Excess charging Financial Charges and Late Fee Charges | |||
Please verifty my credit card account statment and rectify the Financial charges and late feese and interest. to much charges in my credit card account please go through and deduct these charges in my last three years account. Please adjust the paid amount to my Credit Card Interest and Fiancial charges reduce the Card Balance amount. My Credit Card No: [protected] my card limit is 12000/ every month I paid the amount around 1500 since last one year but this account accumulated. Please convert the EMI systm as 12000/ basis my card limit amount. Now they are showing 37000/- I am not using this amount every month that amount is accumulated too much Was this information helpful? | |||
Jan 17, 2019 Complaint marked as Resolved Verified Support Dec 17, 2018 HDFC Bank Customer Care's response Dear Customer, We infer from your email that you seek clarification regarding the bank charges. We request to refer the below mentioned web-link for further clarifications: https://bit.ly/2k7MGwQ -Nadia HDFC Bank Customer Assistance Verified Support Jan 06, 2020 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write us using below URL https://bit.ly/2Lzhyn3 with your account number, Original date & amount of transaction, refund reference number, date & confirmation e mail from merchant mentioning the refund details and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum -Nadia HDFC Bank Customer Assistance | |||
 67 Comments | |||
Comments
Dear sir/madam,
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
Dear sir/madam,
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
Dear sir/madam,
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
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I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
Dear sir/madam,
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
Dear sir/madam,
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]
HDFC BANK CREDIT CARD - FULL PAYMENT MADE WITHIN BILLING CYCLES BUT INTEREST IS STILL CHARGED.
Sir,
I am HDFC Bank Credit Card Customer. I have paid my full dues regularly, but I have noticed that the Bank is charging me interest @ 3.49% on my current dues along with GST charges. The Bank should be charging me interest charges on my previous dues NOT paid within my billing cycle. But I have paid all thei dues within the billing cycle. Kindly note all the info as follows:
Statement Date: 12/11/2018. Payment Due Date: 02/12/2018. Total Dues 1, 28, 446/-
Statement Date: 12/12/2018. Payment Due Date: 01/01/2019. Opening Balance 1, 28, 446/-,
Previous Payment Date: 02/12/2018. Paid Amount 1, 10, 000/-
Finance Charges on 02/12/2018 - Rs. 2, 064.47/-,
As I have paid Rs. 1, 10, 000/- on due date, why are you charging me for the full amount due? i.e. Rs. 1, 28, 446/- and not on the balance amount due? Also what about the grace period?
Statement Date: 12/01/2019. Payment Due Date: 01/02/2019. Opening Balance 26, 482.11/-,
Previous Payment Date: 25/12/2018. Paid Amount 25, 000/-,
Previous Payment Date: 28/12/2018. Paid Amount 1.500/-
Purchases 62, 025.33/-
Finance Charges on 12/01/2019 – 3, 593.20/-.
On which due amount am I charged Rs. 3, 593.20/-??
Statement Date: 12/02/2019. Payment Due Date: 04/03/2019. Opening Balance 62, 007.44/-,
Previous Payment Date: 14/01/2019. Paid Amount 20/-,
Previous Payment Date: 14/01/2019. Paid Amount 1, 500/-,
Previous Payment Date: 24/01/2019. Paid Amount 40, 000/-,
Purchases 42, 349.53/-
Finance Charges on 12/02/2019 – 1, 911.49/-,
Merchant EMI interest on 12/02/2019 – 201.04/-.
On which due amount am I charged Rs. 1, 911.49/-??
Why are you charging interest on Merchant EMI ? – 201.04/-?? When you are advertising that the purchases are interest free and you are charging interest.
Mrs. Kavita Popat
Sir,
I am HDFC Bank Credit Card Customer. I have paid my full dues regularly, but I have noticed that the Bank is charging me interest @ 3.49% on my current dues along with GST charges. The Bank should be charging me interest charges on my previous dues NOT paid within my billing cycle. But I have paid all thei dues within the billing cycle. Kindly note all the info as follows:
Statement Date: 12/11/2018. Payment Due Date: 02/12/2018. Total Dues 1, 28, 446/-
Statement Date: 12/12/2018. Payment Due Date: 01/01/2019. Opening Balance 1, 28, 446/-,
Previous Payment Date: 02/12/2018. Paid Amount 1, 10, 000/-
Finance Charges on 02/12/2018 - Rs. 2, 064.47/-,
As I have paid Rs. 1, 10, 000/- on due date, why are you charging me for the full amount due? i.e. Rs. 1, 28, 446/- and not on the balance amount due? Also what about the grace period?
Statement Date: 12/01/2019. Payment Due Date: 01/02/2019. Opening Balance 26, 482.11/-,
Previous Payment Date: 25/12/2018. Paid Amount 25, 000/-,
Previous Payment Date: 28/12/2018. Paid Amount 1.500/-
Purchases 62, 025.33/-
Finance Charges on 12/01/2019 – 3, 593.20/-.
On which due amount am I charged Rs. 3, 593.20/-??
Statement Date: 12/02/2019. Payment Due Date: 04/03/2019. Opening Balance 62, 007.44/-,
Previous Payment Date: 14/01/2019. Paid Amount 20/-,
Previous Payment Date: 14/01/2019. Paid Amount 1, 500/-,
Previous Payment Date: 24/01/2019. Paid Amount 40, 000/-,
Purchases 42, 349.53/-
Finance Charges on 12/02/2019 – 1, 911.49/-,
Merchant EMI interest on 12/02/2019 – 201.04/-.
On which due amount am I charged Rs. 1, 911.49/-??
Why are you charging interest on Merchant EMI ? – 201.04/-?? When you are advertising that the purchases are interest free and you are charging interest.
Mrs. Kavita Popat
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I already paid the bill ammount for month of nov'18 on 6th dec'18, transaction was successfully and amount deducted from my account.But the credit card notworking from 8th dec'18 then i don't understand what happened.I several time tried to speak with castomercare authority but not connect.Finaly i checked my account statement saw balance reversed on 10th dec'18.Then i resend the bill.And also i saw my credit card account statement, i was very shocked.
In my statement Rs- 750+135(gst) deducted.
Pls refund my deducted amount imediately, because that was instrumental problem.Also you not authority to block my card and not to befined without information thats was your problem.
Regards
D k ghosh
[protected]