[Resolved]  HDFC Bank Standard Life Insurance Company Limited — HDFC Sampoorn Samridhi Salesperson Malpractice

Address:

Mumbai Suburban, Maharashtra

Hi,

Below is One of thread of complaint I lodge with HDFC customer care on Scam and malpractice of Sales person for malpractice and saleing policy with wrong information.

I have now no option but to continue with policy.
I will be thankful if somebody take action if possible in this matter.I have seen number of such cases against HDFC life regarding such malpractice and when people complaint about it then Company wash its hands of matter and we, customer really feel cheated.


Thanks,
Dharmesh

RE:'HDFCSL=763-298' Discontinue HDFC Life Policy 14910001 due to Cheating and fraud doneby HDFC Sales person(Hardik Sheth/Tamanna/Dhawan Badgujar)
1 message

[protected][protected][protected][protected]
[protected]@hdfclife.com <[protected]@hdfclife.com> Tue, Jul 31, 2012 at 7:41 PM
To: dharmesh thakur <thakur.[protected]@gmail.com>
Dear Mr. Thakur,

We refer to your e-mail dated July 16, 2012, requesting us to cancel the aforesaid policy.

After conducting an internal assessment of your complaint, we wish to inform you that our decision conveyed to you via our e-mail reply dated April 12, 2012, remains unchanged.

We thus regret our inability to cancel your policy.

Warm Regards,
Mihir Vyas
Customer Service Officer
-----Original Message-----
From: dharmesh thakur (thakur.[protected]@gmail.com)
Date: Monday, July 16, 2012 04:28 PM
To: [protected]@hdfclife.com ([protected]@hdfclife.com)
Subject: Discontinue HDFC Life Policy 14910001 due to Cheating and fraud doneby HDFC Sales person(Hardik Sheth/Tamanna/Dhawan Badgujar)

Hi,

I have taken this policy in Feb 2012 as per the information provided to me by Hardik Sheth and Dhawan Badgujar who was HDFC person working in Navi Mumbai and Thane Branch,that if I take Samporna Samridhi policy in offer period in Feb 2012 then I will get additional cashless mediclaim facility for 2lac and 10% incremental for next 11 years for entire family(myself, spouse, children, parents).


I have received Samporna Samridhi policy document on 29 th Feb 2012 but didnot receive any document related to Cashless Mediclaim.


When I spoke to Hardik Sheth about not receiving Cashless Mediclaim policy, I was told that Cashless medical policy is in process and will be issued by End of Mar 2012.


After that Hardik Sheth was moved to Pune Branch as per my communication with Tamanna who was handling this issue since Mar 2012.
Tamanna is also working at HDFC Panvel, Navi Mumbai branch and available at desk number[protected].

After repeated confirmation from Tamanna on Dates when I will receive cashless mediclaim policy I have not received anything till date.

Lastly Pratik who is Tamanna's manager called me and said there is no such Mediclaim facility available.

I have met Maulik Ajmera who is relationship manager about my policy and cheating done by HDFC person, he accepted that I have been cheated but nothing can be done now.

I want favorable response and action in this regard and return my first installment of 30000/- otherwise I'm planning to go to consumer court and file a case.


Thanks,
Dharmesh