[Resolved]  HDFC Bank Standard Life — Missell

Address:Haryana

I was missold a policy by HDFC Standard life. I complained to the insurance ombudsman. Now I want to go to the consumer courts.

I purchased the policy in Gurgaon but my residential address is that of West Bengal.

I filed a case with insurance ombudsman Chandigarh but they transferred my case to Ombudsman Kolkata. They said as I reside in West Bengal and my residential address is that of West Bengal, my complaint would be handled by Kolkata Ombudsman.

I want to know what is the right place to file complaint in the consumer courts. I purchased the policy in Gurgaon but my residential address is that of West Bengal. . Should it be West Bengal or Gurgaon ?
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sujeet Koomar,

Whenever you sign an insurance application form, at the end you have to sign and mention the date and place of entering into the contract.

If you have signed the application form in Gudgaon, then it should be rightly addressed in Gudgaon no matter what is your residential address.

Please try to get a copy of application form signed by you. It will be helpful to put forth your point.

Regards
PolicyOnline Team
www.policyonline.in
Dear Sujeet,

Try to get a copy of application form that you have filled while applying for the insurance policy.

In the application form, there is a section where you sign, enter date and place.

If it is Gudgaon in the application form, then it will be helpful to you.

Regards
PolicyOnline Team
Dear Sir/Madam,

Please respond with your complete policy details/ number and contact number at [protected]@hdfclife.com for us to facilitate you better.

Regards
HDFC Life

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