[Resolved]  Highland Holiday Homes — HHH is a fraud company. They make false promises and get the membership document signed and only later handover the terms and condition documents

Dear Sir,
Below is my complaint to HHH but there was no response to it.
Even theirs people at shop try to give rosy pitcure to the customers through false statements and we get trapped by believing them and their documents says something else.
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To The manager,
Highland Holiday Homes Pvt. Ltd.

I regret to inform you as per informed by your people regarding the rules for the membership the following points so far are false and in valid. The matter is of a cheat.

It was an ignorance on our side to believe your executive at least for the following statements that were communicated to us during our visit to yours shop in Nirmal Lifestyle in Mulund on 8th Oct 09 :
1) Regarding the payment the your people informed that the charges of the membership will be charges in 9 EMI and that they will inform the Standard Charted Bank regarding the same. On enquiry with the bank it was found that the complete charges of Rs. 35000 are charged to me and that there was request from the Mechant side for the EMI.
This is a matter of complete cheat and fraud.
2) It was also informed that the minimum of 4 and a maximum of 8 people can visit the resorts as per booking confirmation prior and that only the utility charges will have to be paid. But as per the membership terms and conditions the for members above 4 nos there are Guest Charges. I was surprised to see this, as there were no intimation at all during the explanation by your people at all.

I have been requesting through your Mumbai Khar office, the first time your person informed that they cannot place request for EMI to the BANK as they do not tie up with Standard Chartered. This is ridiculous, as they could have informed me immediately that EMI through Standard Chartered is not possible and that if that is opted for then there will be additional interest rate and service tax. In fact they later informed me that the interest rates will be re-imbursed to me and against which I informed that I don’t want to get into any hassles later-on, so I opted to better cancel the membership because of above 2 reasons. But your people did not bother to listen at all and informed that the membership cannot be cancelled.

I want you to void the payment and cancel the membership immediately as I have already received my statement which has billed me Rs. 35000/- which Iam not in a position to pay.
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Dear Friends pl. do not entertain such peoples as they only eye at yours hard-earned money and not yours interest.
Only hoping my matter is resolved soon
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Aug 14, 2020
Complaint marked as Resolved 
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facing similar problem.
Hi,

We are also BIGGEST victims of this fraud that has duped me for 25K inApril' 2010. We have also gone through same process like asking three questions then declaring as winner and asked us to visit their office along with my wife and explained about their packages for 1 hour by some trained MBA students. Then we took the membership for 5 years and they have asked us to pay through credit cards then convert the same amount into EMIs we will refund the interest charged by the bank .

We did the same and produced the Credit card statements after converting the so called amount to EMIs to this fraud company. Then the really story get begun. They started arguing that they would refund only 7% of the total amount. I had to fight, abuse and threaten for amost a month month and
finally after that I received the Cheque.

The Sales rep also informed me that in case I want to go out on a holiday and if I call in for a booking 15 days before my journey date I shall get a confirmed booking, which is not at all true. I had to travel to Lonavala and Mahabaleshwar on 28th may and 1st june respectively, I called them and asked to do the bookings for the same. The reply i received was all the bookings are full.

The sales rep told me that over and above the membership charges I had to pay some utitity charges to which I asked her "What if I do not use the utilities? Will I still have to pay the charges?" she said no... Later When I tried booking the resort I was informed that thos were manditory charges. So I asked what are the Utility charges... she informed me that for Domestic its Rs 500 per day for 4 persons in thier own resorts and Rs. 650 in affiliated resorts... again this proved to be false information as the lonavala resort which is their own... I was informed that I had to pay Rs 1000 as utilty charges per day and in Mahabaleshwar I had o pay Rs 3000 per day.Hence I did not utlise their services.

This is the first company I have seen where the Head office does not have any information about their branch offices but the branch offices have all the information about all the other branch offices... And is the also great to hear that Highland Holiday Homes was barred from doing any business by Sebi for 5 years beacuase of a fraud.

Heres the link to that :-- http://www.sebi.gov.in/satorders/Highland.html

I am trying to cancel the membership but as per their dirty terms & conditions it’s not been cancelled. Guys why dont we come together and file a case againt Highland Holidays in the Consumer court.

Regards,
Jayesh Rathod
+91- [protected]

HIGHLAND HOLIDAYS HOMES PVT LTD — CHEATING AND FALSE PROMISES

I HAD GAVE COMPLAIN ON UR SITE ABOUT CHEATING FROM HIGHLAND HOLLIDAYS HOMES PVT LTD. SUCH A BIGGEST FRAUD COMPANY IN INDIA.WHO GAVE US FALSE PROMISE AND CHEATED US FOR 35000/- WHICH NOT A LESS AMOUNT FOR US.
PLS HELP ME. I HAVE GIVEN MINIMUM 3 COMPLAINS AGAINST THIS FRAUD COMPANY ON CONSUMER FORUM.

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