[Resolved] Hindustan Lever Pvt Ltd / PureIT Water Filter — REGARDING THE BATTERY AND TOP FILTER | |
My name is Ramyatha.I stay in Chennai.We have been using your pureit water purifier set from the year of launching your product in the market.At the very beginning when we got the set we were totally satisfied with it.The service too was excellent.Whenever we wanted to change the battery or the top filter we just made one phone call.The very next day they would be here with the required components.But now there is a drastic change.We are very sorry to say that now we are really dissatisfied with your services.Last time when we made a request to change the battery and top filter, the time taken by them were really too long.Not only that we had to make nearly 15 phone calls to your customerservice located at Annanagar.Finally when we made a complaint to the higher ups only you have taken some action. Even today we are in the same dilemma.We want to change the battery and the top filter, and we made a formal complaint to your customercare centre on 7th of October.But even after our repeated requests your servicemen are not coming in to replace the damaged component.Hope by informing you, there would be some change and hope your servicemen would come and fulfill our request.Kindly let us know tha action taken by you at the earliest by written mail. WITH KIND REGARDS, RAMYATHA.R AND FAMILY. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
To, Date.13.11.2008
The Manager,
M/s. HINDUSTAN LEVER PVT LTD / PUREIT WATER FILTER
Dear Sir / Madam,
Sub: - Cell No. [protected] in place of [protected] - Change of mailing address – Reg.
** ** **
We hereby request to change the mailing address to our New Address, as furnished below.
Old Address: -
Mr. P. Rajesh Kumar Naidu S/o. Gopala Krishna Naidu, Ashwini Arcade, 1st Floor, 102, Chittari Sampathi Colony, Sri Sai School Lane, Old Alwal, Secunderabad – 15. Cell. No. [protected] (old number) New Number [protected])
Mail – [protected]@yahoo.in / [protected]@gmail.com
New Address:- Mr. P. Rajesh Kumar Naidu S/o. Gopala Krishna Naidu Gruha Laxmi Enclave, House No. 18-47/5/C, (Old No. 18-47), Beside Lake, # 2 & 3 Floor, F No. 502 & 503, M.E.S. Colony, Secunderabad–15. Cell. No. [protected] / [protected], Mail – [protected]@yahoo.in.
All further correspondence may be mailed to the changed new address.
My name is Rajesh Naidu. I stay in Hyderabad. We have been using your pureit water purifier set from the year of launching your product in the market. At the very beginning when we got the set we were totally satisfied with it. The service too was excellent. Whenever we wanted to change the battery or the top filter we just made one phone call. We are very sorry to say that now we are really dissatisfied with your services. Last time when we made a request to change the battery and top filter, the time taken by them were really too long. Not only that we had to make nearly Number of phone calls to your customer service located at Hyderabad. We want to change the battery and the top filter. Kindly let us know the action taken by you at the earliest by written mail.
Thanking you & with regards,
Yours faithfully,
(P. Rajesh Kumar Naidu)
[protected]
The Manager,
M/s. HINDUSTAN LEVER PVT LTD / PUREIT WATER FILTER
Dear Sir / Madam,
Sub: - Cell No. [protected] in place of [protected] - Change of mailing address – Reg.
** ** **
We hereby request to change the mailing address to our New Address, as furnished below.
Old Address: -
Mr. P. Rajesh Kumar Naidu S/o. Gopala Krishna Naidu, Ashwini Arcade, 1st Floor, 102, Chittari Sampathi Colony, Sri Sai School Lane, Old Alwal, Secunderabad – 15. Cell. No. [protected] (old number) New Number [protected])
Mail – [protected]@yahoo.in / [protected]@gmail.com
New Address:- Mr. P. Rajesh Kumar Naidu S/o. Gopala Krishna Naidu Gruha Laxmi Enclave, House No. 18-47/5/C, (Old No. 18-47), Beside Lake, # 2 & 3 Floor, F No. 502 & 503, M.E.S. Colony, Secunderabad–15. Cell. No. [protected] / [protected], Mail – [protected]@yahoo.in.
All further correspondence may be mailed to the changed new address.
My name is Rajesh Naidu. I stay in Hyderabad. We have been using your pureit water purifier set from the year of launching your product in the market. At the very beginning when we got the set we were totally satisfied with it. The service too was excellent. Whenever we wanted to change the battery or the top filter we just made one phone call. We are very sorry to say that now we are really dissatisfied with your services. Last time when we made a request to change the battery and top filter, the time taken by them were really too long. Not only that we had to make nearly Number of phone calls to your customer service located at Hyderabad. We want to change the battery and the top filter. Kindly let us know the action taken by you at the earliest by written mail.
Thanking you & with regards,
Yours faithfully,
(P. Rajesh Kumar Naidu)
[protected]
I BOUGHT A WATER FILTER OF HINDUSTAN BUT IT PURIFIER IS NOT SO GOOD.
The Manager,
M/s. HINDUSTAN LEVER PVT LTD / PUREIT WATER FILTER
Dear Sir / Madam,
Sub: - Cell No. [protected]
My name is Amar singh. I stay in Hyderabad. We have been using your pureit water purifier set from the year of launching your product in the market. At the very beginning when we got the set we were totally satisfied with it. The service too was excellent. Whenever we wanted to change the battery or the top filter we just made phone callon 12thdec 2008 . We are very sorry to say that now we are really dissatisfied with your servicestell now there is no person to replace the battery. the time taken by them were really too long. Not only that we had to make nearly Number of phone calls to your customer service located at Hyderabad again today i give the call to customer care my complain number. Letus see when they responce to my request s09/hyd[protected]
regards
amar singh
M/s. HINDUSTAN LEVER PVT LTD / PUREIT WATER FILTER
Dear Sir / Madam,
Sub: - Cell No. [protected]
My name is Amar singh. I stay in Hyderabad. We have been using your pureit water purifier set from the year of launching your product in the market. At the very beginning when we got the set we were totally satisfied with it. The service too was excellent. Whenever we wanted to change the battery or the top filter we just made phone callon 12thdec 2008 . We are very sorry to say that now we are really dissatisfied with your servicestell now there is no person to replace the battery. the time taken by them were really too long. Not only that we had to make nearly Number of phone calls to your customer service located at Hyderabad again today i give the call to customer care my complain number. Letus see when they responce to my request s09/hyd[protected]
regards
amar singh
pl. replace ny kit as soon as possible mobile no.[protected]
kavita nagar my id is[protected]
kavita nagar my id is[protected]
my name is gvssairam. i have pureit water filter .at present i want to change the battery of this where ihave to go ?whom i have to contact in hyderabad ?i stay at serilingampalli, near by miapur.my cell numbers are [protected], [protected]. my email id is
1) [protected]@yahoo.com
2) [protected]@gmail.com
i request you people to give me the address of the service centre or nearest shop with mobile or telephone numbers to change the battery at the earliest convenience
1) [protected]@yahoo.com
2) [protected]@gmail.com
i request you people to give me the address of the service centre or nearest shop with mobile or telephone numbers to change the battery at the earliest convenience
This is sreevaralaxmi advocate from vijayawada i have purchased pureit water filter autoflow mode in july or august the marketing executive name is saidulu who gives pureit to me.till now they didn't give me the receipt at that time when i purchased the pure it, he said that office working hours are over and he will produced the receipt by the next morning. i make several calls to him for several times he didn't responds. I have ordered pure it from Hundustan Unilever call centre only and the responsibility will be the company itself to give the receipt. I got right channel to interact with you.I have already gave complaint thrice for your call centre and they didn't take any action.So, please send the receipt to me as soon as possible. I wan t to change battery send the battery to the address given below my emailid is [protected]@yahoo.com
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
The Manager,
M/s. HINDUSTAN LEVER PVT LTD / PUREIT WATER FILTER
Dear Sir / Madam,
Sub: - Cell No. [protected] in place of [protected] - Change of mailing address – Reg.
** ** **
We hereby request to change the mailing address to our New Address, as furnished below.
Old Address: - New Address:-
Mr. P. Rajesh Kumar Naidu Mr. P. Rajesh Kumar Naidu
S/o. Gopala Krishna Naidu S/o. Gopala Krishna Naidu
Ashwini Arcade Gruha Laxmi Enclave
1st Floor, 102, House No. 18-47/5/C
Chittari Sampathi Colony, (Old No. 18-47), Beside Lake
Sri Sai School Lane, # 2 & 3 Floor, F No. 502 & 503
Old Alwal, Secunderabad – 15. M.E.S. Colony, Secunderabad–15.
Cell. No. [protected] Cell. No. [protected]
Mail – [protected]@yahoo.in [protected]
[protected]@gmail.com Mail – [protected]@yahoo.in
All further correspondence may be mailed to the changed new address.
My name is Rajesh Naidu. I stay in Hyderabad. We have been using your pureit water purifier set from the year of launching your product in the market. At the very beginning when we got the set we were totally satisfied with it. The service too was excellent. Whenever we wanted to change the battery or the top filter we just made one phone call. We are very sorry to say that now we are really dissatisfied with your services. Last time when we made a request to change the battery and top filter, the time taken by them were really too long. Not only that we had to make nearly Number of phone calls to your customer service located at Hyderabad. We want to change the battery and the top filter. Kindly let us know the action taken by you at the earliest by written mail.
Thanking you & with regards,
Yours faithfully,
(P. Rajesh Kumar Naidu)