[Resolved]  Hitachi / AC 1. 2 Ton — Fault in Split AC of Hitachi 1.2 tons frome of purchase the dat

Address:Gurgaon, Haryana

from the date of purchase i.e 28.03.2010 after saveral calls installation of Split AC of Hitachi make was done on 1.04.2010. On the date of installation it was found that the PCB (sensors for Remote are not working. it was informed to the person head of service dept Mr Chaudhary mob no [protected]. but till date i was asked for 1 day wait but he no more responsible for the services. They had wasted my 4 holidays for the work to be get done but none of the reliance digital fellow at ambience mall is taking gurantee.

i request you to please help to take some necessary action against Mr chaudhary and his team for harassing us as its been almost 22 days that i have been following up for my problem but no action has been taken up till date.

Also, for my friends i would suggest not to purchase any material from Reliance digital as they harass people after purchase. This is my second case in which i have been suffering from such problems initialy they had done this drama for my car music system that i had purchased from them.

i think such stores should be banned as the material we purchase of branded company & if we try to lodge complaint on that company for the product they simply say that for the product we had purchased from the stores they are not liable for those product
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Thank you very much for informing the same. I was about to purchase Hitachi make Split AC-1.2 Ton from Great Eastern, Garia, Kolkata as I stay nearby. But after reading the incident of yours, I have not only changed my plan to purchase Godrej make AC but also planning to post your message in front of Great Eastern Store at Garia, Kolkata. It is unfortunate that we still believe thse MNC's as the best wherein there are plenty of Indian Companies who provides outstanding support to their client-ranjan chatterjee from Garia Kolkata

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information