[Resolved] Hitachi — Most pathetic services by supposedly prestigious brand Hitachi | |||
I bought a Hiatchi split AC from Vijay Sales. Problem with Hitachi started from day one, when their engineers came to install the AC. There was a difference in installation price quoted by Vijay Sales and what Hitachi engineers demanded. I was harassed because of the communication gap between the dealer and Hitachi. The company is required to send someone for a demonstration however no one came for the same in-spite of repeated reminders. The company engineers did the faulty installation and AC has not even worked for a single day. My complaint has remained unattended now for close to a month. I was planning to buy a Hitachi refrigerator but the poor experience has made me changed my mind. As now I realize just a good brand name or superior product features is not enough, after sales services is the most important element. Best, Sanjay Disgruntled Hitachi Customer [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
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10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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