[Resolved] Homeshop18 — Damaged Product | |||
Damaged Product I have purchased Whirlpool Microwave Oven through HomeShop 18 online. While before ordering the product i have enquired about money back for this product and they confirmed that I will get my money back incase I am not satisfied with the product, So based on their words I have placed order to buy. They have shipped the product through Blue Dart courier on 7th Oct 2010, I received the product through Courier today 7th Oct 2010 but the box is damaged outside when I opened the pack and found the Front door Glass entirely broken. I had called HomeShop 18 and registered the compliant on the same day[protected] to get the replacement, they said they will inturn speak to their counterpart to replace the damanged product, but till now I havent got any reply from them about my replacement. Every day when I called them they are saying still they are awaiting for the response from their counterpart for this particular product. So I have given the deadline of 15th Oct 2010 to get replacement (OR) I want my money back. Even today when I called them to know the status they are not even bother to listen my words about it. So I have asked them to process my money back, they started telling for Whirlpool product there is NO money back. Product Shipped from: 3/3 PV Shetty Warehouse Complex, Pattangere, Rajarajeshwari Nagar, Bangalore TAX Invoice No: [protected] Date: 05 th Oct 2010 Delivery No: [protected] Product: Whirlpool Magicook 25G Model Code: 11753 S No: CNC[protected] Could yoy please help me to get my money back (Or) at the worst case to get the replacement of the damaged produc Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 20 Comments | |||
Comments
House Purchased — House Received in damage condition
Dear Sir,I purchased house at kalyan and deal was done with fixed furniture & Electric fittings fans etc but on giving the posession of the house seller gave the posession of the house ion very badly damaged condition and all the fans , Geaser moduler kitchen etc were removed and or replaced with old damage fitting.
The loss is approx 50 thousand rupees. Please suggest in the matter how And with whome I will get help.
Dear All,
I have purchased a digital camera from home shop 18. When i have received the product the battery and camera both are in damaged condition, At the same instance i called customer care and registered a complain. Then i had not received any reply till one month so again i called back to customer care and excutive told me to send the product back ot some address and i had folllowed the instruction.
After 10 days i received my camera back in the same condition with a letter mentioning that i have to return a product withine 30 days which i am not able to do i donnt know and company has not guided me to do that and they are asking for money to fixup the problems with camera and replace the battery
So ii suggest everybody before purchase of anything from hoomeshop18 please check the availibility of product in the market and it from open market instead of purchasing from homeshop18.
I have purchased a digital camera from home shop 18. When i have received the product the battery and camera both are in damaged condition, At the same instance i called customer care and registered a complain. Then i had not received any reply till one month so again i called back to customer care and excutive told me to send the product back ot some address and i had folllowed the instruction.
After 10 days i received my camera back in the same condition with a letter mentioning that i have to return a product withine 30 days which i am not able to do i donnt know and company has not guided me to do that and they are asking for money to fixup the problems with camera and replace the battery
So ii suggest everybody before purchase of anything from hoomeshop18 please check the availibility of product in the market and it from open market instead of purchasing from homeshop18.
Whirlpool Magicook — I Have not received my product
Dear,Sir / Madam
I have ordered Microweve Oven whirlpool magic cook on april 8th 2010 & the booking ID is[protected]
Since one one month today its 6th May 2010 still i have not recived my product. I want quikeaction on this.
Hoping i will recive my product soon as possible
With best regards,
Stanley Pereira.
Home Shop 18 — Damaged Product
I have purchased Whirlpool Microwave Oven through HomeShop 18 online. While before ordering the product i have enquired about money back for this product and they confirmed that I will get my money back incase I am not satisfied with the product, So based on their words I have placed order to buy. They have shipped the product through Blue Dart courier on 7th Oct 2010, I received the product through Courier today 7th Oct 2010 but the box is damaged outside when I opened the pack and found the Front door Glass entirely broken.I had called HomeShop 18 and registered the compliant on the same day[protected] to get the replacement, they said they will inturn speak to their counterpart to replace the damanged product, but till now I havent got any reply from them about my replacement. Every day when I called them they are saying still they are awaiting for the response from their counterpart for this particular product. So I have given the deadline of 15th Oct 2010 to get replacement (OR) I want my money back. Even today when I called them to know the status they are not even bother to listen my words about it. So I have asked them to process my money back, they started telling for Whirlpool product there is NO money back.
Product Shipped from: 3/3 PV Shetty Warehouse Complex, Pattangere, Rajarajeshwari Nagar, Bangalore
TAX Invoice No: [protected]
Date: 05 th Oct 2010
Delivery No: [protected]
Product: Whirlpool Magicook 25G
Model Code: 11753
S No: CNC[protected]
Could yoy please help me to get my money back (Or) at the worst case to get the replacement of the damaged product.
homeshop18 whirlpool microwave — money refund
I ORDER THE WHIRPOOL MICRO WAVE OVEN . GIVE MY MONEY REFUND. Dear Priyanka,
Can you please let us know your order number and the issue you are facing? We will resolve it for you immediately.
You can also drop an email to sourabh.[protected]@homeshop18.com detailing your issue
Thanks,
Team HomeShop18
Can you please let us know your order number and the issue you are facing? We will resolve it for you immediately.
You can also drop an email to sourabh.[protected]@homeshop18.com detailing your issue
Thanks,
Team HomeShop18
I do agree that Homeshop 18 are cheater they cheat you in future. I order Samsung camera it was fresh piece than I order mobile handset which was damage piece I ask them to replace it but every time they send me same damage piece and finally I was tired and ask them to return my money back but they never appear to pick the product and return back my money.
I request dear customers I became the victim of homeshope 18 but you be aware of this disgusting unprofessional online service provider. I have never seen such a cheat who just earn money by sucking general public with their bad intension.
I request dear customers I became the victim of homeshope 18 but you be aware of this disgusting unprofessional online service provider. I have never seen such a cheat who just earn money by sucking general public with their bad intension.
don't have faith on them Home Shop 18 are cheaters and my dear friend just spresd it like air.
Broken & damaged product received
I have purchased a nayasa 64 pcs. dinner set from homeshop18 by order number[protected]. I received the item through blue dart courier on 1/12/2012. when I opened it in front of the courier guy I found most of the items are broken. I ordered this to gift to my friend on her marriage. but since this came broken, I needed to invest more money for her gift, cause her marriage couln't wait till they replace it. So I booked a complain on homeshop18 on the same day and demand my money back. they said they will send somebody to collect the broken product from my house and return my full money through cheque.
Product name- Nayasa 64 pc Dinner Set (SMM) - RED
Order Number[protected]
shipped vide AWB no- [protected] through Blue Dart
complaint number[protected]
So I please help me to get my money refund.
I have purchased a nayasa 64 pcs. dinner set from homeshop18 by order number[protected]. I received the item through blue dart courier on 1/12/2012. when I opened it in front of the courier guy I found most of the items are broken. I ordered this to gift to my friend on her marriage. but since this came broken, I needed to invest more money for her gift, cause her marriage couln't wait till they replace it. So I booked a complain on homeshop18 on the same day and demand my money back. they said they will send somebody to collect the broken product from my house and return my full money through cheque.
Product name- Nayasa 64 pc Dinner Set (SMM) - RED
Order Number[protected]
shipped vide AWB no- [protected] through Blue Dart
complaint number[protected]
So I please help me to get my money refund.
To,
Home shop18
Sub: Replacement received as on 22.12.2012 of damaged ZEN U4 Mobile Phone purchased.
Dear sir/madam,
This is to bring to your kind attention that I, Ankita Gupta, have purchased a mobile phone through HOMESHOP18 having ZEN U4 DUAL SIM TOUCHSCREEN ANDROID MOBILE PHONE which has been received on 22.12.2012.
through ARAMAX courier with the full payment of Rs.5, 999/-.Having opened the parcel I have found that the mobile phone has got damage on the screen. I informed by call at [protected], [protected] date 23/12/12. But till now no anybody come to on site for replace my mobile & I am not getting yet any type of response from them.
My complain no. to HS18 is:[protected] AGAINST ODER NO.[protected].
My complain no. to HS18 is:[protected] AGAINST ODER NO.[protected].
So I request you that please replaced my mobile as soon as possible.
Please find below my contact details & the purchase details:
My contact details:
Name : Ankita Gupta behalf on Mohd. Shaqeel
Mob. No. : [protected], [protected]
Address : ICTe, 565-kha/168, Puran Nagar Dhal, Alambagh, Kanpur Road, Lucknow
My purchase details:
Model No.: Zen u4 (Dual SIM Full Touch screen Android Mobile Phone)
Retail Invoice No.: PAT/122012/127602 dated 17/12/2012
Order No. :[protected]
Suborder No.: 51990921
Value : Rs. 5, 999/-
Home shop18
Sub: Replacement received as on 22.12.2012 of damaged ZEN U4 Mobile Phone purchased.
Dear sir/madam,
This is to bring to your kind attention that I, Ankita Gupta, have purchased a mobile phone through HOMESHOP18 having ZEN U4 DUAL SIM TOUCHSCREEN ANDROID MOBILE PHONE which has been received on 22.12.2012.
through ARAMAX courier with the full payment of Rs.5, 999/-.Having opened the parcel I have found that the mobile phone has got damage on the screen. I informed by call at [protected], [protected] date 23/12/12. But till now no anybody come to on site for replace my mobile & I am not getting yet any type of response from them.
My complain no. to HS18 is:[protected] AGAINST ODER NO.[protected].
My complain no. to HS18 is:[protected] AGAINST ODER NO.[protected].
So I request you that please replaced my mobile as soon as possible.
Please find below my contact details & the purchase details:
My contact details:
Name : Ankita Gupta behalf on Mohd. Shaqeel
Mob. No. : [protected], [protected]
Address : ICTe, 565-kha/168, Puran Nagar Dhal, Alambagh, Kanpur Road, Lucknow
My purchase details:
Model No.: Zen u4 (Dual SIM Full Touch screen Android Mobile Phone)
Retail Invoice No.: PAT/122012/127602 dated 17/12/2012
Order No. :[protected]
Suborder No.: 51990921
Value : Rs. 5, 999/-
I purchased Karbonn A10 smart phone from home shop18 website. but its battery/display and networks are malfunctioning. I want to return the item but they are not responding and not refunding my amount.
the product we hav reciceved is damaged so we want to return product n want our money refund
bad experience about product
bad experience about product
mini sewing maching
i purchase online mini sewing machine but that is not a proper stich in clothwrong transaction
I have tried to purchase Laurels mens watch on 09/10/2013 name ashis manna contact no [protected] by credit card but transaction failed . what needs to be doneI did not received the product,
I placed an order no[protected], I did not receive the item but they said its delivered the item. totally i wait 20days,product was broken
I was order for 2 the peri owl pendant in jewellery . but that was broken i was already complainted for this but no any activity for this i am very harrahed pllz do smthing about it thanks.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Homeshop18 — Damage/Bad condition
I have ordered to your shop Order No.[protected]dt. 01/07/08 for digital camara which i have received
on dt. 06/07/08 on COD basis. After opening the container and try to operate the product but found that camara cannot start after charging battery 1 and half huor.
Then after charging the battery about 24 hrs and try to use the camara, it is start but showing the low battery signal after 1 min from start the camara.
I had no of times complaint to your customer care on dated
06/07/08, 08/07/08 & 09/07/08 and reply is received from
them is our technical team will be contact you within 48-72hrs,
but still i am waiting for reply after passing 1 week.
Have you this type of your customer
attention system.
I am faith on your shop because of CNBC AWAZ Channel
which they have demonstate on their channel.
If you are having any customer satisfaction or
customer relation then please attend the my complaint at
the earliest.
Thanking you,
With the hope
Gulab Dass Vaishnav Mob. [protected]