[Resolved]  HSBC — Wrong Cibil report

Address:Chennai, Tamil Nadu

Hi, I have applied for a personal loan in Axis bank,
Suddenly My loan process is delayed due to cibil report that mentioned that there is a overdue of Rs.225 on my previous HSBC loan,

It is completely wrong,
I have paid my all EMI without any cheque bounce or delay payment,
There is no overdue of Rs.225.
I have already checked my last 2 years bank statement,
There is no Over Due, I have all the details from both HSBC and ICICI where my Loan EMI deducted,

I have sent a mail to HSBC and Cibil including all the details,
There is no response from Cibil,
I received a response from HSBC,directing me to create a user ID and password in HSBC website in order to provide further informations,
In order to create user id, I should open a savings account,
Why should I open a savings account in order to get my query answered?
If I am not getting any proper response,
I am going to file a complaint in consumer court,

Thanks and Regards,
R.Ranjith Kumar
Sutherland Global Services
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Aug 13, 2020
Complaint marked as Resolved 
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