[Resolved] HSBC Credit Card — Non-reversal of late payment fee and interest charges

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — Non-reversal of late payment fee and interest charges

S Sayantan Hajra from Delhi, Delhi

I was using a HSBC Visa Gold credit card ([protected]) since late 2009. In December I did not receive the statement on time even after calling customer care. I request for e-statement, that was also not sent on time. I anticipated the due date and due amount of my own and paid the same. However the due date was missed by few days and the amount was also not the exact ( i think I paid Rs 70, 000 and actual amount was around 77, 000). Because of this, late payment fee and finance charges were imposed and it was not waived off even after I called customer care. This fee and interest fee keeps mounting up. I have stopped using the card for last few months and cleared all due amount which I have spent for purchasing. The only outstanding amount is now cumulative late payment fee and interest charges, which they are not reversing. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

skraheja

from Agra, Uttar Pradesh

hsbc credit card statement — interest and late fee charged

I deposited payment thru cheque on 3rd of dec 07 [BILL PERIOD 17TH NOV O 15TH DEC.07] whereas statement recd showing payment recd on 12 th .this is happing second time on earlier occation also intrest and late payment charges INSPITE OF PAYING IN TIME. THIS IS CAUSE CONCERN AND IF NOT RECTIFIED I SHALL BE FORCED TO CANCEL THE CARD.
MY CARD NO IS [protected]

Ravikumar

from Delhi, Delhi

HSBC Credit Card — Late fee amount + interest

Hi everybody,

i have made balance transfer for rs 10K. but i haven't got a single statement and i regularly follow the collection center and customer care center and front office forward my call to her senior manager and she is also saying the same thing. Now I got a call from one legal advisor and saying that they are going to file a case for me and more over they have added my name in seible database and asking me 47K to close the account. Please don’t go with HSBC bank for anything. They are cheater.

Ravikumar

ashok kumar chopra

from Lucknow, Uttar Pradesh

hsbc credit card statement — Reversal of TATA AIG INSURANCE PREMIUMS along with all surcharges .

R/Sir,
The money deducted towards insurance from my CREDIT CARDNO: ([protected]). Though, I am not insured atall with TATA AIG I NSURANCE . Though I got a call from TATA AIG I NSURANCE, I strickly refused saying that I am already insured with Reliance & further I cann't afford another one.
So, please reverse all the payment made through my credit card. I have already made so many complains & my last complant no is [protected]. I am alreay harrsed too much.
MY CONTACT NO: [protected].

R.BALAKRISHNA

from Hyderabad, Telangana

I have used HSBC credit card, i have made the transaction of 9, 000/- later when the due date came, i received a call from the bank for the payment as that was the last due date, bank executive said that he will be collecting the payment.

I have said the executive, that i am going 2 make the total payment of 9000/- i have waited till the evening, executive hasn't turned up, i left for my work later in the evening executive came and collected the minimum amount of 200/-.

Since from then continiously they have charged interest charges & Late payment.

when i spoke to the executive he is denying that...

i have stopped the payment...

Transaction i made is 9, 000/- now the outstanding became 40, 000/-.

If i make settlement, i think my name will be in CIBIL defaulters list.

Kindly suggest me wat to do.

sunayana

Even I am facing the same Issue and now because of this cumulative late fee and finance charges the amount has risen to 5000 and my name has been written off in CIBIL . for this reason my application for loan got rejected. I am really so very much frustrated with this HSBC that i want to sue them. I came across so many people who have been harassed by these banks. Seriously want to do something to stop this menace. They will sent their representative speaking sweet words like "lifetime free card" and "no hidden charges what so ever" and once you are into their trap then just gone. They will not listen to your any word and if you complain they will just tell you that while signing the document its our responsibility to read the full terms and clauses. Really its such a bad bad world.

sandeepconnect

from Mumbai, Maharashtra

HSBC — Reversal of Interest Charges

Hi
I am holding the gold card from HSBC [protected] since 2004,

I was reviewing the interest charges for last 1 year and found Rs. 11992/ has been charged because of part payment, I am seeking your help to get some waiver around 50% on the interest charges and I will make the full payment on outstanding and will continue with card.

Please accept my request as gesture of service. Thanks much