[Resolved]  HSBC / Credit Card — HSBC THE WORST BANK I EVER DELT WITH

Hi,

I had a credit card # [protected] of HSBC bank. I did not use the card much as already had one from hdfc. So, could use it for couple of times only. To pay the bill for the same I went to sec 18 Noida branch and paid the full amount. After 3 to four months I tried to use the card and it did not work and HSBC customer care told me the card is closed due non usage. I went to the Branch at sec-18 again to get it clarify. No one in the bank or in brance listened to me. I waited for 3-4 hours there. Finally I asked them to close it completely and send me the final statement. They agreed to it but they never sent the final statement. Neither I received any call from HSBC after that. I called customer care and asked them to send me the statement. But they never sent it.

Last month I applied for a personal loan from HDFC and the file was rejected as HSBC has marked me defaulter for not paying 100rs due on my card. I immediately called HSBC care and asked them to check my final payment, which was made at the branch. But asked me to 100rs more, which was never sent to me in the statement. To get rid off it I made the payment through my HDFC cheque. Cheque is cleared today and I am again asking them to send me NOC on my card as they have marked me defaulter. HSBC customer ([protected]) said, they cannot help and asked me to call collection department at [protected]. I called on the same number, spoke to Shweta. She was not ready to help me, she did not give anyone's number and said she has forwarded the request for which she cannot give me the request number. Even after telling her my situation she did not help. Neither she gave me any office address to visit & collect the NOC. I have been dealing with HDFC/ICICI/SBI for more than 10 years and never faced any problem.

I feel that I have made the biggest mistake of my life by taking a card from HSBC. Their slogan says "WORLD'S LOCAL BANK" But it is the WORST BANK I EVER DELT WITH.

Hope the Cosumer court will tame these chaters and help me to get rid of them. Please help me to receive the NOC on HSBC Card.

Regards,
Dharmjeet.
[protected]