[Resolved] HSBC Credit Card — Paid the etire amount a also sure card to te Executve ofHSBC bank of GK- 1, New Delhi
HSBC had no habit of respondn to the complaints. I had pesonaly handed over a cmplaint t o the Executive of HSBC bank of Greater Kailsh I, New Delhi. Regardin my payment of Rs. 66900-00 + Rs. 3500-00 = Rs. 70, 400-00 prior to dead line adspoke to the help line executives. Thehelp lineexeutives after veryfing hadareed rect and issue me a fresh payment coupon buteyhdfailed to do so. After giving sufficent time I had been to the HSBC bank pesonaly a surendered my credit card executive of the bank executive was apoligitic as she very wel understood the confusion HSBC credit card executives had created.
I had demaded the excesive ammount which I had paid ie. Rs.75-82 and a penality of Rs 3500-00 and sent my cmplaint t Nodal officer, PO Box: 5080 of HSBC, Chennai -600028, Diect Response cell, HSBC, Mumbai, Country Director, HSBC, Umang Tower, 2nd floor, Sector A-22, Mind Space, Goregaon West, Mumbai 400062 and acopy pesonally handed ove to HSBC Bank Executive, Grater Kailash I, New Delhi. The first complaint was on 10.09.2007 and last complaint was on 27.11.2007.
Instead of HSBC pay back my mone plus penality which I had impose butsending faulty credit card statements. HSBC deserve to be penalised for their careless atitude towards their customers. TG Vijayaraj
Complaint marked as Resolved Aug 14, 2020