[Resolved]  HSBC Credit Card Department — Mental Harrassment to pay the amount for a credit card belongs to another person

Address:Pune, Maharashtra

Hi, I am Arti Kulkarni and used to get calls from HSBC Credit dept to pay the due amount for the card which is with name of 'Arti Upendra Apte'. I don’t know this person and I used to explain to customer care executives that I am not the same person and they should delete my mobile number from their database. That time they used to promise me to delete the number but again after few days I used to get frequent calls. That time I had put a complaint through complaint board -http://www.complaintsboard.com/complaints/hsbc-credit-card-collection-departmen...

Today morning I got the call from lawyer (Ravi [protected] & Vijay Singhaniya - [protected]) that they have issued a legal notice to my 'current' address and current 'employer' about this. I really wonder from where they have received this current address information and according to them I am Arti Kulkarni after marriage and my pre-marriage name is Arti Upendra Apte. I am not married and really getting disturbed with this mental harassment as now I have to hire a lawyer for the fraud which Arti Apte is responsible for,

I am preparing for the legal processing and also want to log a complaint for mental harassment against the HSBC Credit Card Services.
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Aug 13, 2020
Complaint marked as Resolved 
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HSBC — Disturbed by HSBC customer care executives.

Someone dues of credit card pending, customer care executives disturbed me by calling in mobile to say that my no. & address mentions this regard only customer name changed "Mohd. Siddique".
i am having this mobile no [protected] for the last 6 years .previouly which was with some other person.
he may have the outstanding with you . but despite of several communication still i am receving the outstanding statement and telecalls from your side .which is disturbing my day to day activities. so kindly look in to this and stop these type of nusence.
thanks and regards
jerald
senior manager service
chennai ford
dear; I am taken personal loan 1 year back only I receved 4 months statement, then also not receved welcome statement please sent follwing mailing address 4/7 BHARATHI STREET, SRINIVASAN NAGER, NEW PERUNGALATHUR, CHENNAI-600 063 my A/C. NO.[protected]

PLEASE KINDLY NEEDFUL

T/R

HSBC Credit Card — HSBC credit card Harrasment which doesnt belong to me

Dear Sir,

I am Mr.Sampath kumar J from Hyderabad, I am getting calls from HSBC credit card team reg. card no: [protected] for payment Rs.40,000/-.

The above card doesnt belong to me but i am getting every day nearly 10 - 15 calls from number[protected]Name: Durga), When ever i am busy in office continusly i am getting calls, i am not able to understand what to do regarding this issue i have told them that the above card is doesnt belong to me but they are not leaving and talking very vulgar language, i am loosing my respect at my office regarding this, kindly lookinto this issue and pls take action on them.

I tried to tel them that i asked them to send some persons with ID proof what the have and i asked them to tally with me but they are not ready for that and calling me every day morning, after noon & evening, i have the incoming call details also with me.

Pls help me to stop this calls as i am mentally facing many problems because of these callse.

Thanking you,
Sampath kumar J
Hyderabad
[protected]

HSBC — Disturbed phone calls

I am getting phone calls from HSBC 10 to 20 per day asking for Sai Kumar. I already informed them that this is wrong number, but they are keep on making me calls. Please take severe action againsts useless calls.
To,
RBI Consumer Redressal Cell,
Reserve Bank of India


Dear Sir/ Madam,

I would like to bring to your notice the harassment meted out to by the credit card department of HSBC. I have been one of their genuine customer to HSBC credit card. I write this letter with deep regrets and pain for improper action by HSBC. This is reference to HSBC credit card Account No. [protected]. I am using this for 2 years, I settled all my dues with REF:-RSCPDNWOFFNDHHDMKEEPERS[protected] as on 20 June 2009, and paid all settled amount in 04 Cheques ( Cheques no. 511861, 511862, 511863, 511864 Drawn on State Bank of India ) dated 26 June 2009 and 14 July 2009 in continuous equated monthly installments within due date 30 September 2009 to HSBC collection Agency and have reciept for the same.
But HSBC bank not initiating to settle this issue. I would like RBI to look into the latest plight of a genuine customer being threatened for mistake from HSBC. After all these month the letter which I receive from bank is from JUS-JURIS Law Firm ADVOCATES about the same account as still running on default status. Now its to inform you that I have faced lot of mental harassment from the bank regarding the same account which has been settle for which I have paid this is a last try from my end to let you know if you can send me the zero balance letter. Or rest I should reply to your legal notice. Kindly look into this matter and do the needfull.

Durgesh Singh
[protected]
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v=cB3vbb9Tx7E


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

https://www.consumercomplaints.in/?search=hsbc%20credit%20card&;page=2

http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank


https://www.consumercomplaints.in/?search=hsbc+bank

http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf

Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.

HELP STOP ABUSE OF CUSTOMER’S

in

India

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com

HSBC — Excessive and harrassing calls

In the past 3 days alone I have received over 50 calls from HSBC, even though I have paid my credit card bill, and my accounts are current. My husband works nights and sleeps in the day, and is woken up by the phone ringing 3 and 4 times in an hour, ever hour of every day. It has to stop. Especially when we have paid our bills and have no reason for them to be calling.
Respected Sir/Madam,

Since last 4 days all our family members are getting calls from no. [protected] &[protected]. The girl's name is Ms. Swpnaja who calls 40-50 times a day and states that one of our family member had taken loan in[protected] from HSBC and that person had given our reference for the same. Post reviewing the allegations what she has put, we have noticed that she has hacked all the contacts from the FB and calling all o[censored]s and mentally harassing us. She is using abusive language and harassing even the kids of our family. We really don’t know where they got our number from. We have also discovered that the mobile no. she is calling from is registered in Mumbai (Thane) on personal name of Mr. Arjunprasad Hariprasad Verma (Address at Plot No. 1, Jawan Colony, Tonk Road, Mumbai - 20218) and the land line number she is calling from is registered in name of Mr. Hariprasad Ashok Patankar (Address at Shop No. 9, Grd. Floor, Mukesh nagar, Tilak Road, Thane (East[protected].

We all are really fed-up and shocked that the said collection agency is not adhering to the recovery policy of RBI and banks like HSBC bank has hired these agencies to recover their debts. They call profusely and disturbs us during our working hours and uses illicit language with Kids and Women of our family.

If there is a recovery to be done from any of our family members, why does bank does not go legally to recover the debts and hires the goons to recover the debts on their behalf.

We all are mentally harassed by this girl calling from above mentioned numbers and we are going to lodge a police complaint against these goons and the Bank on whose behalf they are harassing and torturing all the family members (10-15 o[censored]s) including kids and women's.

Request your help to protect us and our family members.

Rgds,

KJ

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