[Resolved]  HSBC Credit Card India — HSBC credit card harassment even after settlement over phone .

Address:Pune, Maharashtra

Hi,

I had a call 3 months back from HSBC for 24000 rs due to be paid over a credit card on my name .

They started calling me weekly and started harassing me on phone, i asked and mailed them to show the transactions and due amount.

To my surprice they gave me bills of the credit card that i had already settled in 2006.

My last transaction was of 1056 rs in Jan- feb 2006 .

My June 2006 -july2006 bill came as 2461.62 ( 1056 + late feesof few months ) .

I had paid full Rs 2461.62 and settled on phone.

Now , as i see from their mail , they have added all service charges and all to that card and summed upto 24000 rs .

I am daily harassed for this payment and told that i will not be able to get any other loans from any other banks.

Please help me as what i need to do.

They are totally cheating me.


Regards,
Ratnesh
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Aug 13, 2020
Complaint marked as Resolved 
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HSBC Credit Card — Regular harrassment, even after settlement of cards

Dear,

This is with Ref to : BGE/DCA/FFS/NOW/0707161 FOR CC NO. - [protected]
And in Ref to :BGE/DCA/FFS/NOW/0707171 FOR CC NO. - [protected]

The abovementioned cards were settled for Rs 90000 and Rs 20000 respectively, in 6 monthly installments
All these cheques were issued every month. I have not received any calls regarding the first card, but for the second card i have been harrassed on a regular basis.

At first, I cooperated and faxed the settlement letter etc, which stopped calls for a few weeks. But the same is being repeated till date, and the persons calling have started abusing as well.

This one Mr Ankur called today 14th April around 1 pm and started arguing about the same case and accused me of not paying any money at all. On asking for written communication, he refused to the same. He stated his ID to be hsbc-cops[protected] which sounds fake). The number he had called from was[protected]

While talking to my lawyer regarding the same, he had called me repeatedly around 10 times. He refused to talk to my lawyer at first. When asked for written request for all that he needs, he has sent a mail from the belowmentioned ID just attaching my so called statement which has been due for 3 years, and the amount had more than doubled.

The following are the cheques issued for this settlement, and my bank statement shows all these cheques as cleared:

Cheque no. Amount Bank Date
232052 Rs 2300 BOB 25/7/07
514485 Rs 3540 ICICI 23/8/07
514494 Rs 3540 ICICI 27/9/07
232084 Rs 3540 BOB 26/10/07
243452 Rs 3540 BOB 26/11/07
630497 Rs 3540 Indian bank 24/12/07

Please suggest hot to get this problem sorted immediately, else I would be left with no option than to file a complaint.
I also want all communication to be through mail, as i am hypertensive, and these type of abusive calls effect my health.

Dhruv Mittal
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v=cB3vbb9Tx7E


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

https://www.consumercomplaints.in/?search=hsbc%20credit%20card&;page=2

http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank


https://www.consumercomplaints.in/?search=hsbc+bank

http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf

Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.

HELP STOP ABUSE OF CUSTOMER’S in India


So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com

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