[Resolved]  HSBC Personal Loan — ECS

HSBC Loan A/c. No.[protected].

Subject:
Approved loan of Rs. 2, 65, 000/- for 48 months (ask for 12 months), ECS Date 20th of every month, Rate of Interest 15%. no processing fees, one installment wove according to Pre approved loan scheme and on additional as power given by bank to loan manager.

Sir My Complaint:
i have completed 40 installment and i am willing to pay but as they have given letter, that the ECS would on 20th of every month, but since last 2 years they are deducting the amount on 1st of every month and besides this they charging more amount from me every month saying that you have paid on 20th of every month.
i have written many letters and even i have given through registered AD, but from bank side there is no answer. they not given any type of response till date. as i had complaint about the bank in Consumer Protection Association but they are also failed. till date i have paid Rs. 3, 05, 600/- and they are telling me that as you have payed on 20th of every month we have charged you a interest for late payment adn you have to pay the interest. i need help from u