[Resolved] Vodafone Essar — No meaning of activating DND services | |||
Dear Sir/Madam, This is Vishal patel from Surat Gujarat. I am using vodafone connection Mobile no. [protected] since past 5 years. I had registered for the Dont disturb services. Under this service I am not suppose to receive any promotional offer calls/message from other companies but then also it has no meaning of activating such services. I had given so many request to customer care & i have been told that they will take the action against the message sender or caller But nothing has been intitmated to me, I mean what sort of action they have taken what is the status of the complain. In regards of the same I would like to give the details of the message senders/callers & disturbing me during my working hours where I am suppose to be in meeting with juniors/seniors. Message/caller details. 1.+[protected]- 25 may-2012-1:17 PM 2.+[protected]-22 May-2012-10.04 Am 3.[protected]-19 May-2012-6:06 PM 4.TM jeetle- 5.[protected]-12-May-12-4:55 Pm 6.[protected]-9-May-12-03;46 PM 7.[protected]-5-May-12-8:21 Am 8.[protected]-3-May-12-3:06PM 9.[protected]-3 may-12-11:20 AM 10.[protected]; Max Bupa Health Insurance Company : Frequently calling & disturbing. I feel that vodafone is intentionally avoiding such call/message senders in order to allow them to do the marketing for the shake of money. I also want to know that what are the actions taken by vodafone against my complains. Request you to revert with the proper justifications/clarifications. Regards, Vishal Patel, MOb;[protected] Was this information helpful? | |||
Feb 3, 2016 Complaint marked as Resolved It was discussed with company's representative and discussed in depth and matter was closed by company. Thanks for your support Verified Support May 25, 2012 Vodafone India Customer Care's response Hello Vishal, Thanks for your time on our call. We're working on your concern and will get back to you within 7 working days. Regards, Vodafone Customer Care | |||
 5 Comments | |||
Comments
Vodafone Essar — Promotional calls and messages
The requests to register my number in DND list were registered on 26/10/09, 05/11/09 and 10/11/09 by vodafone call center . . . . . First message was also sent to activate DND on 25/10/09. But still i am recieving unwanted promotional calls as well as messages daily. Vodafone promises to activate DND within 72 hours. But i didn't get relief so far. . . I can't change my cell number. . When i send message to START DND, it shows already activated. Can't court/govt look into the matter as i have all the recordings and proof.Vodafone — activation of other services without prior information/request
Additional services like MCI alerts and Music station service was activated on my mobile Number, with out my consent. The Music station service was activated on my mobile no. without my consent on 10th november 2009, then after sending the message for deactivating the service on 14 th november the service did not deactivated, and it continued in the next week also to charge Rs. 12 , finally I went to vodafone store in mohali, on 21st nov 2009 and I got this service deactivated, for which I spent my whole day. then today on 23rd november again the service called MCI alerts has been activated on my mobile no. despite of my denial for this service when I was asked for it by the vodafone representative through a phone call at 5 PM. What I felt by talking to the vodafone representative today is that they are trying to force me to take this service. I called to customer care today after this problem, and I have been told by the customer care represntative to call tomorrow. I am getting disturbed in my daily activities due to these problems and at the same time I am suffering the financial loss for which I am not responsible. I wish to get justice in this regardVodafone Essar — No service
Dear Sir/Madam,I am Bhavin Rajyaguru from Kandla Logistics Pvt. Ltd.
I have my new office at 903, Aalap - B, Limda Chowk. we have no network of Vodafone from three month and also i have given reminder to authorised person for many times, But no revert from them.
So i need help regarding this matter.
Awaiting for positive response.
Thanks & Regards,
Bhavin Rajyaguru.
Cell: +91.[protected]
Email: [protected]@kandlalogistics.com
Website: www.Kandlalogitstics.com
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Hutch — To ban the promotional calls
Dear Sir, i am a doctor my number is [protected] i will be working on patients and every now and then i get promotional calls which is very much disturbing. some times i will have to remove my gloves, wash my hands to receive this stupid call, leaving the patient in bleeding condition. i am trying to reach ur customer care since so many days but the executives are always busy. it was not like this earlier when it was hutch at least we were able to speak to the executives.one more thing the vodafone logo in my moblie has cum with a white background which is not at all gud. please remove that background.