[Resolved]  Hyundai I - 10 Magna 1.2l — Steering noise issue - I10 Magna 1.2‏

Address:

South West Delhi, Delhi

Dear sir,

I am writing this after my four visits to your HMP-Matura road service center for the same problem i.e. steering noise problem.

Booked this car in last week of June'2011 from company owned dealership HMP-Mathura road, New Delhi got the delivery of car on 07th July’2011, i started facing steering noise problem immediately after the first service or say within two months from the date of purchase.

Subsequent to my visit to your service center on 25th Feb'2012 i visited again on 03rd March'2011 for repair of my i-10 steering noise problem, i got the delivery of the vehicle on next day this time i test drove the car before the delivery and everything seems fine but from very next day noise started coming from the steering again.

This time you repaired both the door noise and steering noise problem at the time of delivery everything seems fine like previous many occasions but steering noise started coming again from the very next day like in-case of previous three repairs carried out by you on my car.

You also delivered my car in very dirty no proper cleaning work was carried out, my car interiors including seat becomes quite dirty due to frequent visits to you, this time i also complaint to Mr. Ankur your service manager at HMP-Mathura road about my steering noise problem but he was quite rude to me.

I lost my precious office hours due to frequent visits to your service center along with money on petrol which costs me Rs.500 per visit to your service center and return auto fare to my office and then home, your service center refused to pick and drop vehicle from my home and they also refused to drop me to nearest drop point citing timings of drop service.

This problem is giving me stress and also had to visit doctors and they prescribed me medicines for stress relief (Moolchand Hospital Delhi)

You are unsuccessful in resolving my problem and i lost all my hopes, previous to this car i owned two Maruti cars and i was quite satisfied with them now i curse myself for choosing you.

All this chaos and issues are giving me mental stress, i lost my peace of mind, i purchased this car for my wife and due to all this our relationship also got affected, i already made four visits to my doctors and they recommends me medicines for stress relief i blame you for this.

You sold me a defective car, i lost faith in you and your brand and i request you to kindly refund my entire purchase amount.

I will fight my case till my last breath.

Thanks & Regards,

Email: [protected]@gmail.com