ICICI Bank — amount not refunded

Address:Rajasthan

dear team,

i have made two time online recharge payment from my credit card( once was before 2 month, other one today on 4/7/13). both time money cut from my account but recharge not done and not refund from my account. i complaint 5-to 6 time to customer care but they say that give written scan copy and all other nonsense thing. tell me one thing one person which give 5-6 times complain and scan copy also then till time i am not received my amount then why i follow step. these are very shameful for the bank icici. these are not able to give my 150/- rupees only.....i attached my scan copy to you and also give details of my recharge and order number. i give him mail and message 10-15 times but not responding proper.

my name: Nikhil Pal
Account no:[protected]
card No: [protected]
recharge amount: 50, 100

order no:[protected],[protected]

i hope you take this message seriously and solve my issue on urgently.
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ICICI Bank — amount not refunding

on 8/8/2011 not refunding amount
i and my wife open a joint account for RD in icici bank cantoment brach on 8/8/2010 there said i account will be opened on 10/8/2011 on 11/8/2011 there telling that account cant be open because of name variation in the identity proof and i gave a letter to credit the amount to my icici account which i had early only as before opening the account i said them that i[censored] can open the account on 10/8/2011 then take the application there said yes as i wanted to pay for my house rent on 10/8/2011 now there there said i will credit my amount on 16/8/2011 so my house owner is asking rent with penalty i want this from bank please help me

regards
sandesh kumar
[protected]
bangalore

no action yet taken
amount not refunded

Hi,

We have made a note of the service request number and we'll get back to you at the earliest.

Regards,
ICICI Bank Customer Service Team
dear sir,

on behalf from receiving call from ICiCI mb: [protected]


i have only icici bank account if you refund then only refund in my account and also provide SMS information for it.

please provide solution
Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

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