[Resolved]  ICICI Bank — 20 rs. got deducted for each transaction

Address:Bangalore, Karnataka

I have a SBI Account.. and I used to use ICICI ATM. for all withdrawals from past few months. But when I reviewed my bank statement. I shocked.. found that after one or 2 transaction on each month, for each withdrawal it got deducted 20 Rs. As per RBI rules five [protected]@ 1 month transections are free for any ATM irrespective of banks.

I got this from RBI site -
[protected]
Q. 10. Do banks levy any service charge for use of other bank ATMs?

Ans.10. No charges are payable for using other banks' ATM for cash withdrawal and balance enquiry, as RBI has made it free under its "Free ATM access policy" since April 01, 2009. But banks can restrict the number of such free transactions to a maximum of five per month. For transactions beyond this minimum number of transaction, banks charge maximum of Rs 20/- per transaction.
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this is the purely FUN of RBI rules....

How can I get back my all deducted money as I know there is west of time and money to call on call centres.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Vishal,

We are sorry for the inconvenience caused to you. However, kindly contact your respective bank for this issue. We will extend our full cooperation to resolve the matter, at the earliest.

Regards,
ICICI Bank Customer Service Team.

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