[Resolved]  ICICI Bank — Refund of Money against My ICICI Complaint ID No:[protected]

Address:

Bangalore, Karnataka

Dear Sir,
I tried to pay the fee of AIEE Entrance Exam Fee through Internet, using my Debit
Card on 2nd December 2011. I found the amount was debit on my account, but the fee
was not paid.
I lodge a complaint on your bank Customer Care Service via phone banking on the
same day. They inform me that the amount will be credited on my account within 10
days, but the amount hasn’t return to my account till date. Even
Details as below:

Account Number:[protected] Branch: Bangalore – Electronic City
ICICI bank request No:[protected]
Amount: Rs. 817.68 Dated:[protected]


After that ICICI bank customer Care official call me & tell to fax the complaint in written form through FAX. hence I have submit Formal complaint in written through ICICI Raigarh Branch, City : Raigarh , State : Chattisgarh. on 27.12.11 (Copy Enclosed as attachment).I faxed the same copy to the fax no : [protected] as per the raigarh branch officials instruction . (Fax Copy Enclosed as attachement)

I tried to track my complain on 11-1-12 through customer care. they informed us the complain has get closed , due to no formal wrritten complaint recieved. Even though i filed a complaint through their authenticated branch .
So I request you to do the needful immediately and take a proper action against the company. hence this mistake will not repeated.


Regards
R.Munishkumar
Mobile : 91-[protected]
E-Mail : [protected]@rediffmail.com