[Resolved]  ICICI Bank / Bill Desk — Restrictions on bill payments via Internet Banking

I used to pay my Idea postpaid bill via ICICI bank netbanking from Idea My account on ideacellular.com.

The bill was usually around 700-800 per month and I used to pay it.
ICICI bank has put some kind of stupid restriction that only INR 500 can be sent in a single transaction. I have called custemer service first time I got reply that this restriction is from Idea Cellular not from ICICI bank, I contacted the Idea Cellular and received the reply that restriction is from ICICI bank, Once again Contacted ICICI Custmer service executive Infrmed me with regreat that information given by first time was worng and restriction is made by ICICI bank with gaidline from RBI. And this restriction is for Mobile recharge online bill pay and internet shoping. If you want to do transaction via net banking more then 500 then make it in parts of 500 only,So that means, I have to pay bill of 700 then payment is to be madee 500+200 in 2 separate transactions or use Credit Card or Debit card option in place of netbanking option. This is just wasting the time doing unproductive work such as bill payments.

I have cheked with people having account in other banks are not having such a restriction.

This is a completely wrong and people friendly decision made by ICICI bank as in today's world, with inflation on the rise and more and more money being spent, what problem does ICICI bank have if I want to pay Rs 500 or Rs 5 lacs? There is NO RBI restriction that says the maximum limit is INR 500, why does this bank want to do these kind of ridiculous things?

I want ICICI bank to lift this restriction so that people can pay bills hassel free.

Sunil Kumar Sharma
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