[Resolved] ICICI Bank — bank anguaged with third party recovery agent and added wrong charge after few query raised | |
It was my most mistake to take car loan from ICICI bank. After taking car loan from ICICI bank after some time I had relocated to Ahmedabad from Morbi(Rajkot). at that time I concern form my loan with customer care with bank and as per customer care executive's advice I informed to bank also for the same (for existing bank account need to close & from which i paid advance check to ICICI and asked advice from my next bank for the same procedure). diriong this period i took many follo-ups with bank by email/cusomer care and personal visit too. but after some time I got many threat calls from bank occupied third pary recovery agent. they leterally harrest to me mentaly. i immediately gave all information to bank's customer call by phone/email and letters too till date bank not replay for any action agains those third party recovery agent. not replied from my load and they addes interest and panelties month by month. can this forum help me to resolve this matter and can any body ask to bank why they anguaged third party recovery agents and not satisfied to my against my query. as i have most proofs for communication which i made and visit to them. till how long I have to suffer. please help me. plese replay me soon. Manoj Dhulashia [protected] [protected]@rediffmail.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I am receiving recorded telephonic mesage from telephone no[protected] that my installment for the month of february Rs. 13772/- is due on my loan account no SADEL-[protected] whereas i have not taken any such loan from ICICI. It is very regretful that I was receiving same message on my other mobile no [protected] for which I lodged the complaint to ICICI customer care & regret mail was received by me.
It is all the more surprising that I am receiving the same call on my 2nd mobile no. [protected] also. I understand that some fraud has been done with the bank for which being i am being harassaed & mentaly disturbed inspite of earlier regret mail from ICICI bank.
Please investigate the cas so that I am not harassed in future.
Thanks,
(V K Adlakha)