[Resolved]  ICICI Bank — Rs 10000/- have been wrongly debited from my account

I went to ICICI BANK ATM situated at KARIAPPA STREET MEERUT to withdraw Rs 10000/- from account held with SBI Pine Shopping Meerut Cantt, . The transaction was declined with response code 72, stating that unable to Process vide TXN Number :-9063 dated 02 apr 2009 at 1535 hrs.

On receiving statement for the card / bank account number held with SBI I was really shocked to see that Rs 10000/- have been wrongly debited from my account. Through this portal I request all competent authorities to investigate the matter on the part f technical reliability of these ATM Machines and prevailing accounting systems.
I also request all competent authorities to revert/credit back Rs10000/- into my account no.[protected] as I have been put in very severe financial hardships. Please help me.
Regards,
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI Bank — 10, 000 debited from account

Hi,

I tried to draw money from non icici bank (Dena Bank) atm centre using ICICI debit card.Transaction was cancelled as it shown in the slip.Then i went to HDFC to draw RS. 10,000 and check the balance as it shows 10, 000 debited from account 2 time .Then after that i called customer care and created a request my account no. is[protected] & request No. SR[protected].

The above total happend on June 26 in the evening.

please revert back 10,000 ruppes. this is very urgent for me money.

Now i am helpless from ICICI

I have alreay discuss Customer Care of DENA BANK he is agree for this mistake from ATM.

Kindly help me onthis issue and reply me.

Best Reagrds,
Nitendra Singh
Mobile:[protected]
Dear Nitendras,

We are sorry for the inconvenience caused to you. We have made a note of your mobile number and will get back to you at the earliest.

Regards,
ICICI Bank Customer Service Team.

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