[Resolved]  ICICI Bank — Bank robs off my money

Hi,
I am asoftware engineer. I have a salary account with ICICI bank. It is a visa card.
On 6th September, saturday i tried to withdraw money in canara bank ATM. Initially i tried for 16000 rs. But, it did not go through. It said transaction declined. Then, i tried for 10000 rs. Even that dint not go through. Finally, I tried for 1000rs. That too did not get through. All the three transactions got declined. The ATM did not give any money. Also, on that day until evening the Canara bank ATMs did not accept ICICI debit card. The next day when i went to draw money, I was shocked to find that the bank has debited 10000 rs from my account! I filed a complaint on this. They asked me to wait for 8working days. I am still waiting and there is no update from their side.
when I contacted them in person they just said me ATM is a different sector and they cant do anything. The ATM people can be contacted only through phone.
I am in high emergency for the money.
For the past few days I have been looking into lots of incidents of people getting cheated by banks. Obvious, I dont want ICICI to rob off my money.
Please advice me on what immediate step I can take.
Thanks,
Jai