Comments

Dear Mr. Uday,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Cheque’ as the subject line. Request you to provide the relevant details of the cheque, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Dear sir,

I am a customer name: sarab.udaykumar a/c no:[protected]SRNAGAR BRANCH).

I had dropped the cheque (no: 048784 hdfc bank .amount of 9717/-) at motinagar atm centre on 20-04-09.

Till now I didn’t get amount in my account .when I asking to call centre they said that you have go to sr nagar branch for details & status of cheque.

On 01-05-09 I have visit the SRNAGAR BRANCH, there one lady employee (customer service officer) gave the suggestion for give the request letter and you will be get result on before 7days.at the time I have submit the req.letter to same employee.

And daily I am asking for my cheque details to call centre. I am not got the status of my cheque.

Then I am visit the sr.nagar branch on 25-05-09 and asking about the same. There the same lady saying that ‘sir that req.letter is misplaced .pls submit the one more letter’. I am agreed with that. So she telling that ‘I am not received the any req.letter from you’. Do you have a acknowledgment for that.’ and she shouting to me .i am not satisfy with she’s behaving and way of talking. Then I meet the branch incharge. He promised with me for submit one more letter to branch .and he will be solved the problem within 3days.so, I had submit the one more letter to branch..

Already its taken 48 days. More how many days I have to wait? Why should I wait this much of day for your employee’s mistake?

Till now I am not received the amount in my account.

So pls do the needful ASAP.

REGARDS
UDAYKUMAR SARAB.
AC NO:[protected]

ph.no:[protected]
Hi,

Myself Devendra Singh Panwar, ..[protected].

I have deposited the cheque (Cheque No. 984586, Cheque Amount.11753 Rs.)) on 29.12.2013.Which was given by Compass group.

(That cheque validation was almost to be expired)Currently i am leaving in bangalore.Due to valitdation expiry this cheque has gone to my base branch (AURANGABAD).

I request to the Base branch manager to please Retrivew my check i Bellandur branch, bangalore.

He said he should get the mail from the bangalore branch . Then i request to the bangalore branch to send the mail to Aurangabad branch Regarding the Cheque Retriew. The bangalore Branch two time have been sended the mail to Auranagabad branch. But thier is no Response from the Aurangabad branch.

This is my kindly request to you that please do the needful.

Thank's And regards

devendra Singh Panwar,

[protected],

Bangalore.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information