[Resolved] ICICI Bank — Getting Mail from MSN Lottery | |
Dear Sir, Getting the mail from MSN Lottery. Is it true? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We understand that there are misleading e-mails being sent to customers of various Banks stating that funds need to be credited to their account with respect to some lottery / inheritance/ job offers / international funds transfer. Such scams are a global phenomenon and a challenge to all banks.
We urge you not to react or share any personal information in response to such e-mails. No legitimate company will offer to send you a cheque or transfer funds to your account subject to your sending them some money.
In case you have been contacted for any such activity, and have unknowingly revealed your sensitive account information like bank account number, debit card number, credit card number, Internet Banking user ID, password, or other personal information to someone, we request you to immediately call your local Customer Care number or visit any ICICI Bank branch for blocking and deactivation of the same. You may also write to us at [protected]@icicibank.com.
You are also requested to provide us with the account number details wherein you have been asked to transfer funds/ money. This will aid us in further investigation of the case.
We suggest you lodge a complaint with the local police, giving them complete details of the case and assure you of our co-operation in the investigation.
IMPORTANT: ICICI Bank is not liable for any loss whatsoever whether direct, indirect, incidental or consequential that you may incur as a consequence of your response to the e-mail in question and will not entertain any claim that you may make in this regard for damages or for recovery of such loss or for compensation of such loss.
We reiterate that ICICI Bank acts at all times with diligence, in good faith, and without any intent prejudicial to the interests of its customers.
In the interest of our customers, we have caution messages displayed prominently on our website www.icicibank.com. To know more, please visit http://www.icicibank.com/pfsuser/spoofs/safebanking_index.html of our website.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank