[Resolved]  ICICI Bank — Phishing of Bank account in ICICI Bank through internet

I have a Saving Bank Account (SB A/c No.[protected] in ICICI Bank, Sushant Lok Phase-I Branch at Gurgaon. My S.B Account was phished on 10.08.2009 and transferred money through internet banking an amount of Rs.1.0 lakh in two transactions of 50, 000/- each (Transactions reference Nos. BIL/[protected]/R and BIL/[protected]/R).

I was failed to access to my account through internet on 10.08.2009 around at 7.00 PM. Immediately, I have contacted 24 hours Customer services Cell of ICICI Bank. I found that 1.0 lakh was transferred from my account in two transactions of 50, 000 each and lodged complaint at ICICI Customers Services Cell over phone.

As advised by the Customer services Cell, I went to ICICI Bank to freeze my account on 10.08.2009 at 7.45 PM, so that no further illegal transactions take place. I have also given a written complaint to Branch Manager, ICICI Bank, Sushant Lok Branch on the same day and time.

The Branch Manager, Sushant Lok Branch, Gurgaon has told that the case has been informed to ICICI Bank Corporate Office, Bombay and it is under investigation.

In this regard, I would like to bring to your kind notice that I have received three emails dated 29th July, 30th July & 6th August, 2009 from acc.[protected]@icicibank.com/[protected]@acicionline.com and advised me to update online account for an enhancing the account security.

In view of the above facts, I request you to kindly arrange to revert the amount of Rs.1.0 lakh to my account at the earliest.

Yours sincerely,
(Challa Venkata Rao)
Saving Bank Account Holder[protected]
Mobile No.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

We wish to inform you that the e-mail you received is indeed fraudulent and it has not been sent by ICICI Bank.
This is a scam called "phishing" - and it involves Internet fraudsters who send e-mail messages to lure personal information (Internet Banking User id, passwords, credit / debit card numbers, bank account information, or other personal and sensitive information) from unsuspecting victims. Clicking on the link or even pasting it in the address bar of your browser will take you to a fraudulent site.

ICICI Bank will not ask for this information via e-mail or even direct you to a link online. If it happens that you have revealed your account details in response to this e-mail, please call and inform our 24-hour Customer Care immediately. We affirm that we are taking action to deal with the situation.

You may continue to transact with ICICI Bank by typing www.icicibank.com in the address bar of your browser window without any apprehension. We reassure you that we use the latest encryption and SSL security devices to make our web site safe for use. You can expect nothing less from a technology-intensive bank as ours.

May we request you to forward this e-mail to others so they too could be made aware of the perils of "phishing".

Please visit the 'Secure Banking' section on our web site for "Safety Tips" and more information on a secure online banking experience.

We reiterate that ICICI Bank acts at all times with diligence, in good faith, and without any intention of prejudice to the interests of its customers.

We request you to seek police assistance for further resolution.

Thank you, again.

Warm Regards,
ICICI Bank.
sir
i am mahesh parihar
i was complete information about ac/ no[protected] icici bank new delhi branch
the name of ac holder is mr diliram pasajuli
he is forad person he is cheeting me
pls sir pls complete information about this ac
u have unable to gave information
i am taking in liggle action ur bank & about htis person
mahesh parihar

ICICI Bank — Fraud Internet Banking through phishing mail

Fraud Internate Banking through phising mail
Hi,

Please write to us with your contact details and an exact complaint at [protected]@icicibank.com and we will get in touch with you soon to address your concern. Kindly refer "632678" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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