[Resolved]  ICICI Bank — Rejected cheques not sent back to me

Dear Sir

My Name is amir rahman. Two cheques (Nos 784503 & 326892) have been deposited to my account no[protected] Bank ICICI Bank by Provident Fund Organization on 22nd of April 09. Sign on the cheques were not maching so these cheques sent to my old address (while my corresponding address was already updated to them). As i got shifted to Delhi so these cheques were come back to ICICI Bank. when i given a call to them and try to know the status of these cheques they told me that they sent back to Provident Fund Organization address. After so many phone calls and so many mails they atleast told me that these cheques are there in my basic Kanpur ICIC Bank Branch. i again mail/requested them to sent these cheques to my new address. First of all they sent me two new cheque books and when i again talkes to them they said sorry and assured me for sending me those cheques.

They also given me then a courier company name (Solution courier) and docket number but no courier company phone number saying that i will get those cheques with in 08 days. but more than 09 days have passed i still didn't recieved any cheques. when i given a call to that courier company he is not properly responding.

there is a marriage of my sister on 05th of October 09. i am very upset by the behaviour of ICIC Bank.

i think they are making me fool
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Amir,

We're sorry to hear about your experience with us. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information