[Resolved] ICICI Bank — Outward remittance | |
I made a outward remittance to Barclays Bank account in UK of amount of Rs. 1,50,000 on last monday (Feb 04). They said amount will reach the beneficiary within 3 working days. But it has not reached yet. Today is the 6th working day. They even cant track the status of the transaction. I have registered the complaint both through website and branch, but none of them contacting me and giving a status. It is something very urgent , my life matter. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Sir/ Madam,
One of our Client in UK have made a money transfer on 5.4.2013 for Rs.65, 000/- (GBP 802.57) through Barclays Bank-UK (On line Transfer) to India to my ICICI account having with Bye pass Road Branch-Madura-625010.The amount not yet credited in my account so far (12 days passed)please guide to whom I have to contact in India. Local ICICI says, if the amount was transferd in foreign currency within 3 days amount will be credited. But the amount was from there to credit here in INR.How many days will take or to whom we have to contact for the necessary credit.
Regards.
Mohamed
One of our Client in UK have made a money transfer on 5.4.2013 for Rs.65, 000/- (GBP 802.57) through Barclays Bank-UK (On line Transfer) to India to my ICICI account having with Bye pass Road Branch-Madura-625010.The amount not yet credited in my account so far (12 days passed)please guide to whom I have to contact in India. Local ICICI says, if the amount was transferd in foreign currency within 3 days amount will be credited. But the amount was from there to credit here in INR.How many days will take or to whom we have to contact for the necessary credit.
Regards.
Mohamed
Hey ICICI bank, all o[censored]s here experiencing the same issue and no one from you can even help us to know the status of a certain transactions. Please see below the SR number:
1. SERVICE REQUEST PROCESSED: SRUQ3124871 - this was forwarded to me by my client from ICICI bank the first day they made the transaction. See the email details below the date is February 13, 2014:
Dear Customer,
Your request is registered on 13/02/2014. It will be processed in 1 working days from request date.
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.
2. Status of your SR[protected] - this was the second email forwarded by my client to me from ICICI bank. See also the email details below date February 14, 2014:
Dear Customer, Your request is registered on 13/02/2014 and has been successfully processed for $375 USD.
Hide message history
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.
Now I only need to know the status of the outward remittance because this is the first time that the transaction has been delayed.
We are all looking forward to receive your immediate response.
1. SERVICE REQUEST PROCESSED: SRUQ3124871 - this was forwarded to me by my client from ICICI bank the first day they made the transaction. See the email details below the date is February 13, 2014:
Dear Customer,
Your request is registered on 13/02/2014. It will be processed in 1 working days from request date.
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.
2. Status of your SR[protected] - this was the second email forwarded by my client to me from ICICI bank. See also the email details below date February 14, 2014:
Dear Customer, Your request is registered on 13/02/2014 and has been successfully processed for $375 USD.
Hide message history
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.
Now I only need to know the status of the outward remittance because this is the first time that the transaction has been delayed.
We are all looking forward to receive your immediate response.
Hi (Troy Synergy),
We are unable to track the service request, as the number provided by you is incorrect. Please write to [protected]@icicibank.com with your contact details. Refer '46718421' in subject line. Alternatively, you may contact our customer care at [protected] for assistance.
Regards,
ICICI Bank Customer Service Team.
We are unable to track the service request, as the number provided by you is incorrect. Please write to [protected]@icicibank.com with your contact details. Refer '46718421' in subject line. Alternatively, you may contact our customer care at [protected] for assistance.
Regards,
ICICI Bank Customer Service Team.
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the amount was debited from my account INR 970.44 ( transaction id 74247280192820121284959) with out my permission and knowledge
what can i do to stop the thing and did not happen the next time