ICICI Bank — issuing of rejected notes through atm's

two days before when i had had cash with drawal from an icici bank atm of rs.1,000/-
i got a thousand rupees note which has a serial number of 7d1 842010 which was actually a not to accept note by the bank .then i went to the bank for assistance none of them responded properly but had a stupid advice to exchange at a wine shoppe.one of them said that it is not the fault of the bank but the contractor who loads the cash in to the atms in the city . but the ultimate sufferer is me who has note of thousand and is no worth more than a waste paper.please help me and take neccesary actioon against the bank please.i[censored] need my presence there i will be there my contavt number is [protected].sai thirupathi reddy (abhi).

kindly respond
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Dear Mr. Reddy,

ICICI Bank diligently follows the clean note policy of the Reserve Bank of India, which is aimed at increasing the supply of clean notes. Forged notes are detected by machines and also manually before circulation.

We would also like to inform you that the vendors we deal with are of international repute and perform the same role for many banks and we closely monitor their policies and operations. It is the earnest endeavor of ICICI Bank to ensure that the member of the public are issued with genuine notes following clean note policy of the RBI in letter and spirit.

However you have claimed that you have received a forged note from one of our ATM. We request you to visit the Abids Branch and submit the Rs. 1000.00 note to Mr. Gautam (Branch Manager) for checking the genuineness of the note.

Regards,
ICICI Customer Service Team.
dear sir
i was open icici account before one month. my account has been opened before 15 days but i have not receive my e kit .a icici custmercare call was came to me .he ask to me u have receaved ekit . iwas replyed him i have not receive ekit .he told me after4 days we will send ekit .after that i confirm by custmercare but thier was no give any response .
i[censored] need my presence there i will be there my contavt number is [protected]

kindly respond

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