[Resolved]  ICICI Bank — Account not closed -Named Dormant account

I had student account in ICICI bank. After my college days i moved from that place. I have requested to close the account. They have not closed the account. It has not been operated for 4 years. Now my friend mistakenly transfered amount to this account as this account number was registered in his payee list. we enquired with bank they are telling this account is active and amount is deposited in this account. Cheating part is now they have deducted Rs15000 for not maintaining minimum balance for all this four years. I have send several mail to that Branch manager he is not replying. Even I spoke to that branch they are telling manager is not here or busy, they are not connecting to manager. Every time different people attending the call and no action have been taken. The ICICI branch manger, Bangalore where i have now salary account is telling for this problem it has to decided by that branch manager only. I am not getting any response from him. They have taken Rs15000.