[Resolved] ICICI Bank — ICICI Bank ATM issuing Fake Notes....What can I do..
I went to ICICI ATM to take out some money. When I checked it, I found a fake Rs. 500/- note. From whatever I read on other people's experiances on net, It seems its a big racket going on at ICICI and many others have been cheated. It seems, ICICI never accepted the responsibility for it . They tore people's notes instead of replacing them. I have nothing to prove that the note came from ICICI ATM. Can the consumer do nothing or will he have to take a video camera to the ATM to prove the notes are coming from ICICI's ATM.
thanks & regards,
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Complaint marked as Resolved
Sep 24, 2015ICICI Bank Customer Care's response Dear Customer (archana_mumbai),
All our currency notes are processed at ICMC using latest technology in Machines with inbuilt software for weeding out the Fake note. There is no scope of any fake note passing through these machines. Further, we request you to write to [protected]@icicibank.com with your contact details. Our official will contact you and address your concerns.
ICICI Bank Customer Service Team